SAP C_C4H320_34 - SAP Certified Associate - Business User - SAP Commerce Cloud

SAP Commerce Cloud provides several features to support compliance with the Global Data Protection Regulation (GDPR) out of the box, including:

Personal data reporting: This feature allows businesses to generate reports on personal data stored within the system, facilitating transparency and compliance with data subject access requests.

Consent management: Ensures that customer consents for data processing are tracked and managed effectively, which is crucial for GDPR compliance.

Data retention or deletion: Provides tools to manage the retention period of personal data and ensure it is deleted when no longer needed, as per GDPR requirements.

For more detailed information, refer to the SAP Commerce Cloud documentation on GDPR: SAP Commerce Cloud GDPR.

Key aspects to know about search profiles in SAP Commerce Cloud include:

A single search profile can have different configurations (Answer B) - This allows for flexible search setups depending on various needs.

Search profiles are catalog aware (Answer C) - They can be configured to work with specific catalogs.

For further information, refer to theSAP Commerce Cloud Documentation on Search Configuration.

To create new CMS components in SmartEdit for display in the storefront, you can:

Add a new component to a page template content slot: Ensures the component is available in all pages using the template.

Add a new component to a page content slot: Adds the component directly to a specific page, providing page-specific customization.

For more details, refer to the SAP Commerce Cloud documentation: SmartEdit CMS Components.

The Bundles Perspective in the Backoffice Product Cockpit allows merchants to:

Disallow certain product combinations in a bundle: Ensures that incompatible products are not bundled together.

Set up special prices for products in a bundle: Allows merchants to offer bundled products at special prices, providing attractive offers to customers.

For more detailed information, refer to the SAP Commerce documentation: Bundles Perspective.

Commerce Customizations in SAP Commerce provide out-of-the-box features such as:

Personalized promotions: Allows businesses to create targeted promotions for specific customer segments.

Personalized search results: Customizes search results based on user behavior and preferences, enhancing the customer experience.

For more details, refer to the SAP Commerce Cloud documentation: Commerce Customizations.

A classification category in SAP Commerce Cloud is used to:

Link custom properties to products or catalog categories (Answer A) - Facilitates the management of product attributes and metadata.

Hold custom properties (Answer B) - Allows storage of additional attributes for products or categories.

Classification categories help in organizing and managing product information effectively. For more information, refer to theSAP Commerce Cloud Documentation on Classification.

In SmartEdit, the following objects can be synchronized:

A page: Synchronizing a page ensures that any changes made to it are reflected across different environments, such as from staging to production.

A content slot: Synchronizes the content within specific slots on a page, ensuring consistent and up-to-date content presentation.

A CMS Component: Synchronizes individual components within the content management system, maintaining consistency across different instances.

For further details, refer to the SAP Commerce documentation on SmartEdit synchronization: SmartEdit Synchronization.

SAP Commerce Cloud supports the following checkout features out of the box:

Regular step-by-step checkout used by either customers or ASM agents (Answer A).

Express checkout with previously saved values from the customer account (Answer B).

A temporary user account is created and mapped to the session cart during Guest Checkout (Answer C).

These features enhance the user experience by providing flexible and efficient checkout processes. More information can be found in theSAP Commerce Cloud Documentation on Checkout.

In the context of Fraud Detection, SAP Commerce Cloud supports the following symptoms out of the box:

First Time Order Symptom (Answer A) - Identifies orders from first-time customers for additional scrutiny.

Different Addresses Symptom (Answer C) - Flags orders with different billing and shipping addresses.

For more information, visit theSAP Commerce Cloud Documentation on Fraud Detection.