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SAP C_S4CSV_2308 - SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service

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Total 80 questions

You are working in an SAP S/4HANA Cloud system where scope item In-House Repair (3XK) has been activated.

What is the purpose of using the Perform Prechecks app?

A.

Before starting the actual repair process, you can perform a predefined set of preliminary work steps like disassembly.

B.

Before starting the actual repair process, you can check whether enough capacity is available to start the repair process.

C.

You can check whether all customer-related prerequisites for a repair process have been fulfilled like the existence of a (repair) contract.

D.

You can decide for each repair object whether it needs repairing or should be sent back to the customer.

You want to use a product proposal in a service order.

Which actions support this requirement?

Note: There are 2 correct answers to this question.

A.

You activate the product proposal functionality in the item category used in the service order.

B.

You add the required service contract as a reference document to the service order on header level.

C.

You create a bill of material (BOM), representing the components that can be selected in the service order.

D.

You create an equipment as a reference object and assign in to the service order.

What tasks can you perform from the Display Technical Users app?

Note: There are 2 correct answers to this question.

A.

Change the username and password of a print user.

B.

Upload a certificate for a communication user.

C.

Lock and unlock the initial user account that is delivered with the new system.

D.

Assign and unassign users to user groups.

The scope item SAP Field Service Management (49X) has been activated.

Which integration features exist with the integration between SAP S/4HANA Cloud and SAP Field Service Management?

Note: There are 2 correct answers to this question.

A.

Initiating billing in SAP Field Service Management updates the billing status of the service order in SAP S/4HANA Cloud.

B.

After releasing the service order, a service call and the corresponding activities are automatically created in SAP Field Service Management.

C.

The service order is replicated to a service order in SAP Field Service Management with the same document number as it has in SAP S/4HANA Cloud.

D.

Once a technician is assigned, the technician is automatically updated in the corresponding service order document in SAP S/4HANA Cloud.

What activities are applied to the entire system and cannot be changed after confirmation in SAP Central Business Configuration?

Note: There are 2 correct answers to this question.

A.

Scoping

B.

Group currency

C.

Fiscal year variant

D.

Configuration activities

Where can you find the additional configuration steps that are required to be able to test and work with scope item Service Contract Management with Advanced Variant Configuration (6GU)?

A.

In the process flow diagram for scope item Service Contract Management with Advanced Variant Configuration (6GU).

B.

In the self-service configuration user interface (SSCUI) for scope item Service Contract Management with Advanced Variant Configuration (6GU).

C.

In the set-up instructions for scope item Service Contract Management with Advanced Variant Configuration (6GU).

D.

In the test script for scope item Service Contract Management with Advanced Variant Configuration (6GU).

Which activities can you complete in the Maintain Business Roles SAP Fiori app?

Note: There are 2 correct answers to this question.

A.

Assign PFCG profiles to a business role

B.

Maintain catalog roles

C.

Maintain restrictions

D.

Assign business catalogs to a business role

The scope item Procurement for Service Management (3NI) has been activated.

A purchase requisition was created out of a service order line item.

Which apps can be used to create a purchase order for this requisition?

Note: There are 2 correct answers to this question.

A.

Manage Purchase Requisitions - Advanced

B.

Create Purchase Order - Advanced

C.

Schedule Purchasing Job - Advanced

D.

Schedule MRP run

What are some of the key characteristics of using a fixed-price service bundle in a service order?

Note: There are 3 correct answers to this question.

A.

If the service bundle contains a service part and the item is released, the system automatically creates a purchase requisition for the service part.

B.

You can manually change the price of the service bundle using condition type PPR0.

C.

You can enter a product that represents a service bundle as a sub-item in another service bundle (nested service bundles).

D.

Pricing for the sub-items belonging to a service bundle is ignored.

E.

The account assignment object for the main item is inherited in the sub-items.

In which scenario would you use Read Access Logging (RAL) to determine the information?

A.

If a business user accessed data in a custom field of an application

B.

If a business user accessed a business partner's personal data

C.

If a business user has restrictions when accessing data in an application

D.

If the authorizations for a business user are missing or insufficient