SAP C_TS414_2023 - SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Quality Management

Entering a priority (e.g., "High") in a quality notification (transaction QM01):

Calculate the Notification Start and Finish Dates (C): The priority (set in Customizing, SPRO > QM > Quality Notifications > Define Priorities) triggers the system to calculate required start and end dates based on response times linked to the priority (e.g., 24 hours for "High"). This is standard behavior for time-sensitive notifications.

Create Activities Automatically (A): Activities are logged manually or via action boxes, not priority.

Create Tasks Automatically (B): Tasks require a response profile, not just priority.

Calculate Malfunction Dates (D): Malfunction dates are specific to equipment notifications (e.g., F2), not driven by priority alone.

Thus, "Calculate the notification start and finish dates" is the correct answer.References: SAP Help Portal - "Priorities in QM Notifications"; SAP S/4HANA QM User Guide - "Notification Processing".

In SAP S/4HANA Cloud Private Edition, Quality Management, certificate profiles for outgoing certificates (e.g., quality certificates issued to customers) are assigned to specific key combinations that define the context in which the certificate is generated. The certificate profile determines which characteristics and data are included on the certificate, typically for an outbound delivery process. The key combination "Material/Customer" is the standard option that can be used without additional configuration because it aligns with the default settings in SAP’s Quality Management (QM) module for certificate processing.

Material/Customer: This combination links the certificate profile to a specific material and customer, allowing the system to retrieve relevant inspection results and batch data for that pairing. It is preconfigured in the standard SAP system under the certificate profile assignment in Customizing (SPRO > Quality Management > Quality Certificates > Outgoing > Define Certificate Profiles). No additional settings are required because this is a common business scenario where certificates are tailored to customer-specific requirements for a material.

Material: Assigning a certificate profile only to a material requires additional settings to ensure the system knows which customer or delivery context to apply it to, as certificates are typically customer-facing. This option is valid but not default without further configuration.

Material Type: This is too broad and not directly supported as a standalone key combination for certificate profiles without custom enhancements, as certificate profiles need more specific granularity.

Customer: Assigning to just a customer lacks the material context, making it incomplete for certificate generation without additional setup.

Thus, "Material/Customer" is the most straightforward and default-supported key combination.References: SAP Help Portal - "Quality Certificates in QM" (Outgoing Certificates); SAP S/4HANA Cloud Private Edition, Quality Management Certification Guide (C_TS414_2023).

The quality level in SAP QM tracks inspection history (e.g., for dynamic modification) and is updated at specific process steps:

Making the Usage Decision for an Inspection Lot (B): The usage decision (UD, transaction QA11) updates the quality level based on inspection results (e.g., accept/reject), determining future inspection scopes (e.g., skip or reduced). This is configured in SPRO > QM > Quality Inspection > Dynamic Modification.

Creating an Inspection Lot (C): Lot creation (e.g., for type 01 or 03) can update the quality level if it’s the first lot or if prior levels are reset, especially with dynamic modification rules active.

Creating a Quality Notification (A): Notifications document issues but don’t directly update the quality level unless tied to a UD.

Creating a Quality Certificate (D): Certificates report results but don’t influence the quality level.

Thus, "Making the usage decision for an inspection lot" and "Creating an inspection lot" are the correct answers.References: SAP Help Portal - "Quality Level in QM"; SAP S/4HANA QM User Guide - "Dynamic Modification".

The quality info record: SD (transaction QVDM) specifies QM requirements for outbound deliveries:

Customer and Sales Organization (A): This combination allows generic inspection settings for a customer across a sales organization, a valid standard option.

Customer, Material, and Sales Organization (B): This is the most specific combination, enabling material-specific inspection requirements for a customer within a sales org (SPRO > QM > Quality Inspection > Quality Info Record: SD).

Customer, Material, and Division (C): Division isn’t a key field for the SD info record in standard SAP.

Customer, Material, and Distribution Channel (D): Distribution channel isn’t part of the key; sales org is used instead.

Thus, "A" and "B" are the correct answers.References: SAP Help Portal - "Quality Info Record: SD"; SAP S/4HANA QM User Guide - "SD Quality Management".

To enable multiple results recording for the same inspection characteristic within one operation in SAP S/4HANA QM (e.g., transaction QE51N), specific sampling procedures are used:

Using Sampling Procedure with Independent Multiple Samples (C): This sampling type (configured in transaction QDV1) allows recording multiple independent results for a characteristic (e.g., 5 separate measurements), each valuated individually. It’s ideal for detailed analysis within an operation (SPRO > QM > Quality Inspection > Sample Management).

Using Sampling Procedure with Inspection Points (D): Inspection points (set in the inspection plan header, transaction QP01, and linked to a sampling procedure) enable multiple recordings over time or events (e.g., per shift), supporting repeated results for the same characteristic.

Using Sampling Procedure with Sampling Scheme (A): Sampling schemes (e.g., ISO 2859) define sample sizes but don’t inherently allow multiple results per characteristic.

Using Conditional Inspection Characteristics (B): Conditional characteristics depend on other results but don’t facilitate multiple recordings of the same characteristic.

Thus, "Using sampling procedure with independent multiple samples" and "Using sampling procedure with inspection points" are the correct answers.References: SAP Help Portal - "Multiple Results Recording in QM"; SAP S/4HANA QM User Guide - "Sampling Procedures".

Automatic goods movement during usage decision (UD, transaction QA11) for stock-relevant lots (e.g., type 01) is configured in:

In the Inspection Type (D): In Customizing (SPRO > QM > Quality Inspection > Inspection Lot Creation > Maintain Inspection Types), the inspection type (e.g., 01) has a "Automatic UD" and "Stock Posting" setting. Activating this links UD codes to movement types (e.g., 321 for quality to unrestricted), enabling automatic stock updates.

Codes in the Selected Set (A): Selected sets (transaction QS51) define UD codes but don’t control movements.

Codes in the Code Group (B): Code groups (transaction QS41) are for catalog organization, not stock movement settings.

Movement Type (C): Movement types (e.g., 321) are used but assigned via inspection type settings, not directly configured there.

Thus, "In the inspection type" is the correct answer.References: SAP Help Portal - "Automatic Stock Posting in QM"; SAP S/4HANA QM Customizing Guide - "Inspection Types".

The 8D methodology in SAP QM is an internal problem-solving process triggered by quality issues:

Defects Recording for an Inspection Lot (A): Recording defects in an inspection lot (e.g., transaction QE51N) can initiate an 8D process via a linked notification (e.g., Q2), a standard starting point (SPRO > QM > Quality Notifications > 8D Methodology).

Item of a Quality Notification (C): The notification item (e.g., in QM01) directly supports 8D by documenting the problem (D1) and subsequent steps, a primary entry point.

Defect of Defect Category Generic Defect (B): "Generic Defect" isn’t a standard category; defect types are specific (e.g., production, supplier).

Defect of the Defect Category Production Defect (D): While relevant, it’s the act of recording (A) or notification (C) that starts 8D, not the category alone.

Thus, "Defects recording for an inspection lot" and "Item of a quality notification" are the correct answers.References: SAP Help Portal - "8D Methodology in QM"; SAP S/4HANA QM User Guide -"Problem Solving".

Valuation modes in SAP QM (defined in the sampling procedure, transaction QDV1) determine how quantitative characteristics are evaluated:

Manual Valuation (B): Allows manual acceptance/rejection of quantitative results (e.g., based on measured values), a standard option for flexibility.

Attributive Inspection Number of Defects (D): Used for quantitative characteristics when counting defects (e.g., scratches), treating it as an attribute-like valuation for nonconformities.

Mean Value Within Tolerance Range (E): The system valuates based on whether the mean of recorded values falls within tolerances, a common quantitative mode.

Attributive Inspection Nonconforming Units (A): Specific to qualitative attributes, not quantitative measurements.

Valuation According to Characteristic Attribute Code (C): Applies to qualitative characteristics with predefined codes, not quantitative ones.

Thus, "Manual valuation," "Attributive inspection number of defects," and "Mean value within tolerance range" are the correct answers.References: SAP Help Portal - "Valuation Modes in QM"; SAP S/4HANA QM User Guide - "Sampling Procedures".

For a quality notification with origin "Customer Complaint" (e.g., type Q1, transaction QM01):

Sold-to Party (B): The sold-to party (customer) is mandatory because it identifies who raised the complaint, a key field in the notification header linked to SD data (SPRO > QM > Quality Notifications > Notification Creation > Define Notification Types). Without this, the notification cannot be saved.

Interested Party (A): Optional, used for additional stakeholders.

Contact Person (C): Optional, specifies a customer contact but isn’t required.

Author (D): The creator (system user) is auto-filled, not a mandatory partner function.

Thus, "Sold-to party" is the correct answer.References: SAP Help Portal - "Customer Complaint Notifications"; SAP S/4HANA QM User Guide - "Partner Functions".

Inspection lots with origin 03 (Production) in SAP QM are triggered during production processes (e.g., order release or goods receipt). The task list types used are:

Routing (B): In production (PP), routings (transaction CA01) define operations and can include QM-relevant operations with inspection characteristics. For inspection lot origin 03, the system uses routings when QM is integrated with PP, especially for in-process inspections.

Inspection Plan (D): The inspection plan (transaction QP01) is the primary QM task list for origin 03, defining detailed inspection steps (e.g., characteristics, sampling) for production-related lots, such as goods receipt from production.

Master Recipe (A): Used in Process Industries (PP-PI) for recipes (transaction C201), not standard for discrete manufacturing origin 03 lots.

Equipment Task List (C): Relevant for Plant Maintenance (PM), not production QM lots.

Thus, "Routing" and "Inspection plan" are the correct answers for origin 03.References: SAP Help Portal - "Inspection Lot Origin 03"; SAP S/4HANA QM Customizing Guide - "Inspection Lot Creation".