Salesforce Certified-Strategy-Designer - Salesforce Certified Platform Strategy Designer (Plat-UX-102)

A technical design critique is a method that helps ensure the proposed design is compatible with the current data model by invitingfeedback from technical experts, such as developers or architects. It helps identify potential issues or gaps in the design and suggest improvements or alternatives.References: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy- designer-certification-prep/run-a-technical-design-critique

The strategy designer should propose facilitating a co-creation workshop to help generate ideas grounded in research insights, to improve the situation of customer churn due to a disconnect between product features and user needs. A co-creation workshop is a method that involves collaborating with stakeholders and users to ideate and prototype solutions based on research findings and user feedback. It helps create solutions that are aligned with user needs and expectations, and increase user engagement and satisfaction.References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/facilitate-a-co-creation-workshop

A challenge statement should define the problem space without suggesting specific solutions, to encourage creative and open-ended ideation. Suggesting solutions within the statement can limit thinking and prevent the exploration of diverse and innovative ideas.

Analogous research is a type of research that involves looking at examples from other domains or industries that have similar challenges or goalsas the design project. It helps generate unexpected ideas and increase empathy by exposing the design team to different perspectives and solutions.References: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certifica tion-prep/conduct-analogous-research

The key reason why the design team would engage the developer team is to validate technical limitations. Technical limitations are constraints or challenges that affect the feasibility or viability of a solution, such as platform capabilities, integrations, performance, security, or scalability. The design team should consult with the developer team to understand and address these limitations, and ensure that the solution is realistic and achievable.References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification- prep/engage-technical-stakeholders