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Salesforce Community-Cloud-Consultant - Salesforce Certified Community Cloud Consultant (SP25)

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Total 284 questions

A Salesforce Admin enables "Allow Members to Flag" in Community Management.

Which two content types can member flag as inappropriate?

Choose 2 answers

A.

Articles

B.

Files

C.

Posts and Comments

D.

Topics

Universal Containersbuilds a partner community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?

Select one or more of the following:

How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.

A.

Create a sharing group for partner accounts under Sharing Settings.

B.

Deselect Community User Visibility under Sharing Settings.

C.

Update the Internal User record to Private under Sharing Settings.

D.

Turn off Portal User Visibility under Sharing Settings.

A Community has two types of users:

- External users who can belong to multiple Communities.

- Internal users who belong to one or more Communities.

Which two features allows both user groups to navigate between each Community? Choose 2 answers.

A.

Mobile Administration.

B.

Global Header.

C.

Community URL.

D.

Appending "/one/one.app" to the Community URL.

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

A.

Community Settings

B.

Community Builder

C.

Force.com Sites

D.

Site.com Studio

One of the features of Salesforce Communities is being able tonest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?

A.

Level 1 = 25, Level 2 = 15, Level 3 = 10

B.

Level 1 = 20, Level 2 = 20, Level 3 = 20

C.

Level 1 = 10, Level 2 = 15, Level 3= 20

D.

Level 1 = 25, Level 2 = 10, Level 3 = 10

E.

Level 1 = 35, Level 2 = 10, Level 3 = 15

Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?

A.

Download the Advanced Community Moderation lightning component and configure it in the Community Builder

B.

Use a Community Moderation Rule

C.

Define Community Member Criteria

D.

Leverage the Community Cloud Moderation API with APEX

Universal Containers needs to have their branding represented accurately in their Partner Community. What three things should the Salesforce Admin doto use Community Builder to brand the Community?

A.

Specify font family, style, and weight

B.

Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette

C.

Adjust kerning values in a variety of typefaces

D.

Usecustom CSS to apply Universal Containers styles

E.

Adjust the pixel width of the masthead

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

A.

Add the Global Header permission set to all Community users

B.

Edit the Partner Community profile so that the Knowledge tab is visible

C.

Update the Admin profile so that the Knowledge tab is visible

D.

Create a Knowledge article and make it visible to the appropriate channel

Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?

A.

Create1 Community for both customers and partners

B.

Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community

C.

Create 1 Community for both Customers and Partners and enable Super User Access for Partners

D.

Create 2 Communities 1 Partner Community and 1 Customer Community