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Salesforce Community-Cloud-Consultant - Salesforce Certified Community Cloud Consultant (SP25)

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Total 284 questions

Sushi Lovers Australia have recently launched their Customer Community and whilst their Community is active, the Profiles have been assigned and the Customers have been enabled for access, no one has received a Welcome email, why might this happen?

A.

The assigned community user profile does not have Send Email Messages enabled

B.

There is a heavy load on Salesforce's SMTP servers and there is a delay in the Welcome Email being sent out

C.

The Community Manager forgot to enable 'Welcome Emails'

D.

The Guest Profile does not have Send Email Messages enabled

As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?

A.

Partner Relationship Manager and Sales Managers

B.

Executives and the Partner Relationship Manager

C.

Partner Relationship Manager and Marketing Managers

D.

Sales Team, Marketing Team, Service Team and Executives

E.

#AskForce on Twitter and the Success Community

Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?

A.

Allow the users to self -register to the Community

B.

Create the users as contacts and enable them as Community users

C.

Create the users in Salesforce and add their profile to the Community

D.

Add the users to the Community as members

Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.

- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.

- Customer users only need to see their orders in the Community.

- Orders are currently public read-only.

- Customer users need to access fields that are already part of the existing integration.

What two things should the Salesforce Admin do to meet these requirements?

Choose 2 answers

A.

Leverage existing integration with the legacy System.

B.

Create a new integrationwith the Legacy System for customer users.

C.

Update the customer user Profile and give them the "View all" permission on the integration object.

D.

Set the External Users' Organization-Wide Defaults to Private for external objects.

Regional Containers have asked you for help in setting up their Custom Domain for their Customer Community so that the community URL looks like it is hosted on the company website. Why type of record will you need to add to the DNS in order to achieve this?

A.

MX Record

B.

TXT Record

C.

NS Record

D.

CName Record

E.

AAAA Record

Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting toPublic Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

A.

Select 'Allow access without login' from Community Management

B.

Go to the Guest User profile and give access to the Visualforce page

C.

Change the org-wide default sharing to Public Full Access

D.

Dd the Guest User profile to the members in Community Management

Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partneraccounts. Universal Containers wants each Channel Manager to be able to: • Grant Or remove employees access to the partner account. • Specify the access level (Read, Read-Write). • Add or remove a group of employees to the partner account. • Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?

A.

Leverage manual shares.

B.

Leverage Account Teams.

C.

Leverage public groups.

D.

Leverage sharing rules.

A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform?Choose 3 answers

A.

Make sure the community is in Active status.

B.

Are sure thecommunity is in Published status.

C.

Set the community in preview status to review before changing it to Active status.

D.

Make sure the users have their profiles established in the community.

E.

Set the email check box option at the community level.

Universal Containers build a Community on the Customer Service (Napili) Template. The Salesforce Admin customised a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.

What is the status of the custom Lightning components on the page after the upgrade?

A.

The Lightning components are on the page, but will NOT load until the Community is published.

B.

The Lightning components are NOT on the page, but are available in the Community Builder

C.

The Lightning components are neither on the page nor in the Community Builder

D.

The Lightning components are on the page and load as expected.

Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers

A.

Create a custom Lightning component for Reputation and add it to the homepage

B.

Configure Reputation points and levels in the Community Management console

C.

Enable Reputation in the Community

D.

Add the Reputation Leaderboard component to a page in the Community

E.

Add a Visualforce Reputation Leaderboard component