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Genesys GE0-803 - Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)

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Total 122 questions

The IVR Server Client communicates with the IVR Server via __________.

A.

http

B.

IVR Server XML

C.

Telera XML

D.

VoiceXML

The .XML and .xml files are generated when __________.

A.

A call arrives at the VCS

B.

An application is created and configured in EMPS

C.

The WatchDog on the EMPS is restarted

D.

Requested by the IVR Server

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default

Route Number is used when __________.

A.

IVR Server is unable to contact the Solution Control Interface (SCI)

B.

IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is

unable to find an agent number to which it can route the call

C.

IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

D.

IVR Server component cannot communicate with the Web Server

Refer to the TTS: MRCP Configuration screen. Your GVP deployment requires Text to Speech (TTS) using MRCP. During GVP installation, you will be presented with this screen. What needs to be done?

A.

The MRCP URL value, Localhost needs to be replaced with the fully qualified domain name

(FQDN) of the MRCP server and then click Next to continue

B.

Nothing, everything looks fine. Click Next to continue

C.

Delete the MRCP URL and then click Next to continue

D.

The installation has completed. Just click Cancel to end the installation

What does the log flag *:0x3 stand for?

A.

No logging

B.

Error + warning messages for all modules

C.

Disable all logging

D.

Show all logs for all modules

In a single-tenant configuration, all IVR Profiles must be created under the default customer name

__________.

A.

GVPOwner

B.

Admin

C.

Genesys

D.

NSP