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Salesforce Health-Cloud-Accredited-Professional - Salesforce Health Cloud Accredited Professional AP-211 Exam

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Total 115 questions

Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider’s specialty at a given facility.

Which Health Cloud feature should a consultant implement to fulfill this requirement?

A.

HCPProvider360 FlexCard

B.

Facility Relationship Center

C.

Provider Network Management

D.

Provider Relationship Card

A customer wants to view medication data from Health Cloud leveraging FHIR standards.

Which Health Cloud data model should a consultant use?

A.

Virtual Care data model

B.

Integrated Care Management data model

C.

Clinical data model

D.

Electronic health record (EHR) data model

Bloomington Caregivers is implementing Virtual Care in Health Cloud.

Which three steps are required as part of the setup?

Choose 3 answers

A.

Assign Health Cloud Video Calls permission set.

B.

Install the Virtual Care unmanaged package.

C.

Configure Provider Search,

D.

Set up and configure Salesforce Scheduler.

E.

Connect to an external electronic health record (EHR) scheduling system.

A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.

What are some key considerations and recommended practices for supporting compliance in Salesforce?

A.

Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted networks.

B.

Enable Field Audit Trail, implement encryption for sensitive data, and configure two-factor authentication for all users.

C.

Enable Salesforce Shield to monitor data access and usage, configure data Classification for sensitive data, and use Event Monitoring to track user activity.

D.

Use the Salesforce Security Health Check to identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage.

Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient's record.

What should a consultant recommend as the appropriate integration pattern to achieve this?

A.

Add a nightly job to fetch all the claims from the external system and store them in Salesforce.

B.

Make a callout on demand to the external system and store the claims data against the patient record.

C.

Configure the claims system as an external data source and leverage external objects with the claims data.

D.

Use an Enterprise Service Bus (ESB) to load all the claims data from the external system into Salesforce.

Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.

Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?

Choose 2 answers

A.

Health Cloud permission set license

B.

Health Cloud Foundation permission set license

C.

Health Cloud Platform permission set license

D.

Health Cloud Standard permission set license

How should a consultant at a large provider system model a patient in Health Cloud?

A.

Configure Account

B.

Leverage Person Account

C.

Configure Contact

D.

Leverage Contact-Contact

Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.

What should a consultant do in this case?

A.

Install the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.

B.

Upload a Provider Referral Dashboard Template and enable the action bar so that users can generate a Patient Referral Management report.

C.

Install the add-on package that delivers Health Cloud Reports for Utilization Management and Health Cloud for Patient Referral Management.

D.

Add extra picklist values to Account record type and add fields on the page layout for patient referral data for CRM Analytics to generate a Patient Referral Management report.

A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-to-end approval process.

Which two Health Cloud capabilities should a consultant recommend as a way to build this process?

Choose 2 answers

A.

Integrated Care Management

B.

Utilization Management

C.

Intelligent Document Automation

D.

Care Authorizations

A pharma company wants the ability to:

Upload a patient's insurance card, including automatic Member Plan record creation

Run a benefits verification check

Schedule on behalf of the patient with a provider

Cloud Accredited Professional

Which set of Health Cloud capabilities should enable the company to build this business process?

A.

Utilization Management, Care Management, Intelligent Document Automation, Intelligent Appointment Management

B.

virtual Care, Intelligent Appointment Management, Intelligent Document Automation, Intelligent Document Reader

C.

Intelligent Appointment Management, Benefits Verification, Intelligent Document Automation, eFax Integration

D.

Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, Benefits Verification