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PECB ISO-14001-Lead-Auditor - PECB Certified EMS ISO 14001 Lead Auditor Exam

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Total 96 questions

Showitoff is an organisation specialising in the design and production of wall decorating materials for the domestic market. During an ISO 14001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. They are lying on an oily floor. When asked about it, the EMS Manager states that he presumes that the materials come from maintenance work.

The auditor interviews the Maintenance Manager in his department. He notes that shelves containing various spares are well labelled and neatly stacked. He asked about the " dump " outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the " dump " might be classed under regulations as a landfill site, which requires an operating licence. The Maintenance Manager is not aware of such a licence.

The auditor decides to review the process for evaluation of compliance with environmental regulations in more depth.

Select three options that provide a meaningful audit trail for this process.

A.

How are maintenance staff made aware of regulatory requirements?

B.

How is the handling of waste materials monitored?

C.

How is the material content of scrap items verified?

D.

Is a regulatory expert employed on the internal audit programme?

E.

Are operators trained in the identification of legal requirements?

F.

What environmental aspects have been identified as being associated with regulations?

G.

What are the qualifications of the EMS and Maintenance Managers?

Sparkle is an organisation that provides mobile car cleaning services at customers ' premises. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.

Which six statements would represent output audit evidence for the management review?

A.

Updated environmental signs in the production facility

B.

Procurement of new spill kits for operators

C.

Changes in the EMS documentation

D.

Plan to prioritise environmental improvement as a business strategy

E.

Allocation of a bigger budget for the EMS department

F.

Report of performance of EMS objectives in the last year

G.

Minutes of previous management reviews

XM, a chain of 25 petrol stations, established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing an internal audit before the fourth certification cycle.

During the audit to the EMS Manager (EM), the following dialogue takes place:

You: Could you please give me some details on the inspection of underground tanks in each station?

EM: It ' s very simple. There is a regulation that requires an annual leak inspection.

You: Who performs these inspections?

EM: I personally contract the inspectors and submit the results to the local authority. These are the certificates submitted last year.

You: I see only 22 certificates. There are three missing.

EM: The tanks of those three stations will be removed next year and replaced by new ones. I phoned the local authority and they told me that I do not need to send any report of the tanks that will be changed.

Which one of the following would be your next question?

A.

Have you planned any final disposal of the tanks to be removed?

B.

Can I see the contract XM signed with the inspector?

C.

Did you ask the local authority to send a written confirmation of their decision?

D.

Can I see the plan for the installation of the new tanks?

You have been nominated audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months ' time. The audit program manager asks you to review the answer provided by ABC to a nonconformity raised during the last surveillance audit carried out eight months ago. The nonconformity reads as follows: " ABC does not always communicate its relevant environmental requirements to external providers. Evidence: A two-month contract signed with a new external provider of the maintenance for ABC ' s buses did not contain any relevant environmental requirements. "

Which two would you consider to be the best acceptable corrections from ABC?

A.

We identified environmental aspects related to the external provider ' s activities

B.

We developed a documented procedure to describe the procurement process

C.

We retrained procurement personnel for the ISO 14001 requirements

D.

We revised the environmental policy to include the concern for external providers

E.

We revised the contract signed with the external provider to include environmental requirements

F.

We decided to contract another external provider of maintenance services

An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:

" Top management has not analysed why none of the environmental objectives set for the last year have been met. "

A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months, so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.

From the information, select three nonconformities that the auditor could raise to ISO 14001.

A.

7.4.2 - Staff were not made aware that environmental projects were being scaled back.

B.

7.4.3 - Management should communicate the impacts of the takeover on the EMS to the bidders.

C.

7.1 - The top management failed to provide the resources needed to meet the objectives.

D.

9.3 - A management review should be undertaken to determine the implications of the takeover on the EMS.

E.

6.2.2 - Actions were not taken planned to achieve environmental objectives set by management.

F.

10.2.a - Management failed to take corrective action to deal with the audit nonconformity.

G.

9.2.2 - Report IA202 contained a nonconformity (NC3) lacking in necessary detail.

During a second-party audit at a paper mill, you find that the EMS Manager conducted the environmental risk process. In the environmental aspects register, aspects were listed by emissions to air, releases to water, releases to land and other aspects such as energy consumption and waste disposal. They were categorised as either significant or not significant.

The EMS Manager had an action plan only for significant aspects.

Match each of the following statements of your concerns to a clause of ISO 14001.

The audit team leader presents the audit outcome at the closing meeting attended by the Chief Executive and the senior managers of a care home. The agenda involves the reporting of a low number of minor nonconformities in the EMS to ISO 14001. It becomes clear to the audit team leader and team members that the Chief Executive becomes increasingly agitated as the meeting progresses.

Before the audit team leader can present a summary of the audit results, the Chief Executive interrupts the report and angrily claims that the whole process is flawed and that the organisation has wasted its time on trying to get certification because it has chosen the wrong certification body.

Select the one option you would take as the audit team leader in response to the situation.

A.

Bring the meeting to a close and advise that it will be rescheduled to continue at a later date.

B.

Suggest that a meeting break is taken to allow a separate meeting with the Chief Executive to discuss his concerns.

C.

Terminate the meeting to allow you to consult with your line manager in the certification body.

D.

Request firmly that the Chief Executive holds back his comments until the report is completed.

A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.

During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:

You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?

Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food — before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.

Which six of the questions would you ask related to the Action Plan?

A.

Did you define any method for monitoring progress?

B.

Was it approved by the Director?

C.

Who was responsible for the completion of the plan?

D.

Did you estimate what resources would you need?

E.

Is it consistent with the environmental policy?

F.

How was progress of the plan being monitored?

G.

How did you measure it?

The audit lifecycle describes the ISO 19011 process for conducting an individual audit.

Which two of the following are part of conducting the audit activities?

A.

Hold the opening meeting

B.

Assign work to the audit team

C.

Distribute the audit report

D.

Verify corrective action effectiveness

E.

Determine audit feasibility

F.

Determine audit conclusion

The following statements are related to audit methods. Review each one and select the two that are true.

A.

During a virtual audit, evidence can only be collected using methods that involve human interaction

B.

Audit evidence collected by interviewing top management does not require verification by other methods

C.

Auditors involved in remote audits should have skills in conducting meetings virtually and experience in using virtual technology platforms

D.

During a multi-day stage 2 initial certification audit, auditors must be permitted to take copies of the client ' s documentation off-site for review

E.

The sampling methods that were used to obtain audit evidence should be recorded by the auditor in their audit report