PECB ISO-22301-Lead-Implementer - ISO 22301 Lead Implementer Certification Exam
According to ISO 22301, what should the top management ensure when establishing the business continuity policy?
Scenario:
Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced uponrequest. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification.
Before the audit activities were scheduled to begin, Operons Inc. measured any gaps between the BCMS and the requirements of the standard. What did it conduct in this case?
What is an aspect to consider when managing records?
Scenario:
Initar, an IT security service company in New Jersey, provides 24/7 cloud and IT infrastructure support to mid-sized companies. Recognizing the need for a robust business continuity strategy, Initar transitioned from informal business continuity planning to implementing a BCMS based on ISO 22301.
During the BCMS implementation, a major nonconformity was identified: the BIA report lacked a defined Maximum Tolerable Period of Disruption (MTPD), which is required by ISO 22301. The corrective action process began with the IT team conducting a root cause analysis using a cause-and-effect diagram. Based on the analysis, an action plan was drafted to update all BIAs and establish the MTPD. The plan was approved by the head of the IT department, who monitored its implementation, while the internal auditor reviewed the effectiveness of the corrective action.
Is the action plan for treating the nonconformity valid?