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PECB ISO-IEC-27001-Lead-Auditor - PECB Certified ISO/IEC 27001 2022 Lead Auditor exam

Page: 11 / 13
Total 418 questions

Select the words that best complete the sentence:

To complete the sentence with the best word(s), click on the blank section you want to complete so that it is highlighted in red, and then click on the applicable text from the options below. Alternatively, you may drag and drop the option to the appropriate blank section.

Scenario 5: Cobt. an insurance company in London, offers various commercial, industrial, and life insurance solutions. In recent years, the number of Cobt's clients has increased enormously. Having a huge amount of data to process, the company decided that certifying against ISO/IEC 27001 would bring many benefits to securing information and show its commitment to continual improvement. While the company was well-versed in conducting regular risk assessments, implementing an ISMS brought major changes to its daily operations. During the risk assessment process, a risk was identified where significant defects occurred without being detected or prevented by the organizations internal control mechanisms.

The company followed a methodology to implement the ISMS and had an operational ISMS in place after only a few months After successfully implementing the ISMS, Cobt applied for ISO/IEC 27001 certification Sarah, an experienced auditor, was assigned to the audit Upon thoroughly analyzing the audit offer, Sarah accepted her responsibilities as an audit team leader and immediately started to obtain general information about Cobt She established the audit criteria and objective, planned the audit, and assigned the audit team members' responsibilities.

Sarah acknowledged that although Cobt has expanded significantly by offering diverse commercial and insurance solutions, it still relies on some manual processes Therefore, her initial focus was to gather information on how the company manages its information security risks Sarah contacted Cobt's representatives to request access to information related to risk management for the off-site review, as initially agreed upon for part of the audit However, Cobt later refused, claiming that such information is too sensitive to be accessed outside of the company This refusal raised concerns about the audit's feasibility, particularly regarding the availability and cooperation of the auditee and access to evidence Moreover, Cobt raised concerns about the audit schedule, stating that it does not properly reflect the recent changes the company made It pointed out that the actions to be performed during the audit apply only to the initial scope and do not encompass the latest changes made in the audit scope

Sarah also evaluated the materiality of the situation, considering the significance of the information denied for the audit objectives. In this case, the refusal by Cobt raised questions about the completeness of the audit and its ability to provide reasonable assurance. Following these situations, Sarah decided to withdraw from the audit before a certification agreement was signed and communicated her decision to Cobt and the certification body. This decision was made to ensure adherence to audit principles and maintain transparency, highlighting her commitment to consistently upholding these principles.

Based on the scenario above, answer the following question:

Question:

Based on Scenario 5, Cobt stated that the audit schedule did not properly reflect the recent changes they made in the audit scope. What should Sarah do in this case?

A.

Change the audit schedule as requested by Cobt as the scope should reflect the status and importance of the activities to be audited

B.

Continue the audit with the initial scope since Cobt can request a change in the audit scope only if there are recent changes in technologies in place

C.

Change the audit schedule only if Cobt, Sarah, and the certification body agree on the changes in the audit scope

In the context of a management system audit, please identify the sequence of a typical process of collecting and verifying information. The first one has been done for you.

You are an experienced audit team leader guiding an auditor in training.

Your team is currently conducting a third-party surveillance audit of an organisation that stores data on behalf of external clients. The auditor in training has been tasked with reviewing the ORGANISATIONAL controls listed in the Statement of Applicability (SoA) and implemented at the site.

Select four controls from the following that would you expect the auditor in training to review.

A.

Access to and from the loading bay

B.

Confidentiality and nondisclosure agreements

C.

How information security has been addressed within supplier agreements

D.

How power and data cables enter the building

E.

Rules for transferring information within the organisation and to other organisations

F.

The development and maintenance of an information asset inventory

G.

The operation of the site CCTV and door control systems

What is meant by the term 'Corrective Action'? Select one

A.

Action is taken to prevent a nonconformity or an incident from occurring

B.

Action is taken to eliminate the cause(s) of a nonconformity or an incident

C.

Action is taken by management to respond to a nonconformity

D.

Action is taken to fix a nonconformity or an incident

Scenario 8: EsBank provides banking and financial solutions to the Estonian banking sector since September 2010. The company has a network of 30 branches with over 100 ATMs across the country.

Operating in a highly regulated industry, EsBank must comply with many laws and regulations regarding the security and privacy of data. They need to manage information security across their operations by implementing technical and nontechnical controls. EsBank decided to implement an ISMS based on ISO/IEC 27001 because it provided better security, more risk control, and compliance with key requirements of laws and regulations.

Nine months after the successful implementation of the ISMS, EsBank decided to pursue certification of their ISMS by an independent certification body against ISO/IEC 27001 .The certification audit included all of EsBank’s systems, processes, and technologies.

The stage 1 and stage 2 audits were conducted jointly and several nonconformities were detected. The first nonconformity was related to EsBank’s labeling of information. The company had an information classification scheme but there was no information labeling procedure. As a result, documents requiring the same level of protection would be labeled differently (sometimes as confidential, other times sensitive).

Considering that all the documents were also stored electronically, the nonconformity also impacted media handling. The audit team used sampling and concluded that 50 of 200 removable media stored sensitive information mistakenly classified as confidential. According to the information classification scheme, confidential information is allowed to be stored in removable media, whereas storing sensitive information is strictly prohibited. This marked the other nonconformity.

They drafted the nonconformity report and discussed the audit conclusions with EsBank’s representatives, who agreed to submit an action plan for the detected nonconformities within two months.

EsBank accepted the audit team leader's proposed solution. They resolved the nonconformities by drafting a procedure for information labeling based on the classification scheme for both physical and electronic formats. The removable media procedure was also updated based on this procedure.

Two weeks after the audit completion, EsBank submitted a general action plan. There, they addressed the detected nonconformities and the corrective actions taken, but did not include any details on systems, controls, or operations impacted. The audit team evaluated the action plan and concluded that it would resolve the nonconformities. Yet, EsBank received an unfavorable recommendation for certification.

Based on the scenario above, answer the following question:

By drafting a procedure for information labeling, EsBank has:

A.

Submitted an action plan to resolve the nonconformity

B.

Created an information classification scheme

C.

Eliminated the root cause of the nonconformity

Select the words that best complete the sentence:

"The purpose of maintaining regulatory compliance in a management system is to

To complete the sentence with the best word(s), click on the blank section you want to complete so that it is highlighted in red,

and then click on the applicable text from the options below. Alternatively, you may drag and drop the option to the appropriate blank section.

As the ISMS audit team leader, you are conducting a second-party audit of an international logistics organisation on behalf of an online retailer. During the audit, one of your team members reports a nonconformity relating to control 5.18 (Access rights) of Annex A of ISO/IEC 27001:2022. The control was justified in the Statement of Applicability. She found evidence that removing the server access protocols of 20 people who left in the last 3 months took up to 1 week whereas the policy required removing access within 24 hours of their departure.

Select the three most appropriate actions taken by the auditee to deal with this situation.

A.

Extend the required removal period from 24 hours to 7 days

B.

Change the process to ensure that leaver access protocols are removed before personnel leaves the premises

C.

Employee more IT personnel to ensure that the specified timescale can be met.

D.

Ensure that removing the server access protocols of leavers from senior management positions is prioritised

E.

Investigate whether the delays in removing access protocols caused any security breaches

F.

Monitor the ongoing process of removing leaver access protocols to determine whether it meets requirements

G.

Reprimand the IT team for failing to remove the access protocols in the required timescale

Which six of the following actions are the individual(s) managing the audit programme responsible for?

A.

Selecting the audit team

B.

Retaining documented information of the audit results

C.

Defining the objectives, scope and criteria for an individual audit

D.

Defining the plan of an individual audit

E.

Establishing the extent of the audit programme

F.

Establishing the audit programme

G.

Determining the resources necessary for the audit programme

Scenario 9: Techmanic is a Belgian company founded in 1995 and currently operating in Brussels. It provides IT consultancy, software design, and hardware/software services, including deployment and maintenance. The company serves sectors like public services, finance, telecom, energy, healthcare, and education. As a customer-centered company, it prioritizes strong client relationships and leading security practices.

Techmanic has been ISO/IEC 27001 certified for a year and regards this certification with pride. During the certification audit, the auditor found some inconsistencies in its ISMS implementation. Since the observed situations did not affect the capability of its ISMS to achieve the intended results, Techmanic was certified after auditors followed up on the root cause analysis and corrective actions remotely During that year, the company added hosting to its list of services and requested to expand its certification scope to include that area The auditor in charge approved the request and notified Techmanic that the extension audit would be conducted during the surveillance audit

Techmanic underwent a surveillance audit to verify its iSMS's continued effectiveness and compliance with ISO/IEC 27001. The surveillance audit aimed to ensure that Techmanic’s security practices, including the recent addition of hosting services, aligned seamlessly with the rigorous requirements of the certification

The auditor strategically utilized the findings from previous surveillance audit reports in the recertification activity with the purpose of replacing the need for additional recertification audits, specifically in the IT consultancy sector. Recognizing the value of continual improvement and learning from past assessments. Techmanic implemented a practice of reviewing previous surveillance audit reports. This proactive approach not only facilitated identifying and resolving potential nonconformities but also aimed to streamline the recertification process in the IT consultancy sector.

During the surveillance audit, several nonconformities were found. The ISMS continued to fulfill the ISO/IEC 27001*s requirements, but Techmanic failed to resolve the nonconformities related to the hosting services, as reported by its internal auditor. In addition, the internal audit report had several inconsistencies, which questioned the independence of the internal auditor during the audit of hosting services. Based on this, the extension certification was not granted. As a result. Techmanic requested a transfer to another certification body. In the meantime, the company released a statement to its clients stating that the ISO/IEC 27001 certification covers the IT services, as well as the hosting services.

Based on the scenario above, answer the following question:

Question:

Auditors recommended Techmanic for certification after following up on corrective actions remotely. Is this acceptable?

A.

Yes, auditors may follow up on action plans remotely since minor nonconformities were detected

B.

No, an audit follow-up must be performed since the audit report contained nonconformities

C.

No, an audit follow-up must be performed on-site since an extension was requested