PECB ISO-IEC-27001-Lead-Auditor - PECB Certified ISO/IEC 27001 2022 Lead Auditor exam

The correct answer is Detailed descriptions of all audit findings with corrective actions, because this information is not a required element of a quality review documentation template. Quality review documentation focuses on verifying the adequacy, consistency, and compliance of the audit process itself, not on managing corrective actions.

According to ISO/IEC 17021-1 and ISO 19011, quality review records typically include identification of the reviewer and preparer, confirmation that required audit steps were completed, dates of review activities, and confirmation that conclusions are supported by evidence. These elements ensure traceability, accountability, and procedural compliance.

Option A is required because identifying both the preparer and reviewer supports independence and accountability in the review process. Option C is also required because recording completion dates provides evidence that reviews were performed at the appropriate stage of the audit process.

Option B is incorrect because detailed audit findings and corrective actions belong in audit reports and corrective action tracking systems, not in the quality review template. Including corrective actions in quality review documentation would blur the distinction between audit execution and audit oversight.

Therefore, detailed descriptions of audit findings with corrective actions are not a required element of quality review documentation.

The scenario described is a classic example of a phishing attack, which is a type of social engineering threat where attackers masquerade as a trustworthy entity in an electronic communication. The goal is to trick individuals into providing sensitive information. This represents an unauthorized action type of threat because it involves an attacker attempting to gain unauthorized access to personal information. References: = This understanding of phishing as a threat is consistent with the principles of information security management systems and is supported by resources that describe phishing attacks and their prevention

According to the ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) course, the following corrections and corrective actions are expected from ABC in response to the nonconformity:

B. The Service Manager provides evidence of analysis of the cause of nonconformity and how the ABC evaluates the effectiveness of implemented corrective actions. This is part of the requirement of clause 10.1 of ISO/IEC 27001:2022, which states that the organization shall determine the causes of nonconformities and evaluate the need for action to ensure that they do not recur or occur elsewhere12. The organization shall also evaluate the effectiveness of any corrective actions taken12.

F. ABC identifies and checks compliance with all applicable legislation and contractual requirements involving third parties. This is part of the requirement of clause 4.2 of ISO/IEC 27001:2022, which states that the organization shall determine the external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended outcome(s) of its information security management system12. This includes the legal and contractual requirements related to the information security aspects of the organization’s activities, products and services12.

G. The Service Manager implements the corrective actions and Customer Service Representatives evaluate the effectiveness of implemented corrective actions. This is part of the requirement of clause 10.1 of ISO/IEC 27001:2022, which states that the organization shall implement any action needed and retain documented information as evidence of the results of any action taken12. The organization shall also monitor, measure, analyze and evaluate the information security performance and the effectiveness of the information security management system12.

According to ISO/IEC 27001:2022, which specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS), control A.5.29 requires an organization to establish and maintain a business continuity management process to ensure the continued availability of information and information systems at the required level following disruptive incidents1. The organization should identify and prioritize critical information assets and processes, assess the risks and impacts of disruptive incidents, develop and implement business continuity plans (BCPs), test and review the BCPs, and ensure that relevant parties are aware of their roles and responsibilities1. Therefore, when verifying the information security of the business continuity management process, an ISMS auditor should verify that these aspects are met in accordance with the audit criteria.

Three options that will be in the audit trail for verifying control A.5.29 are:

Collect more evidence on how the organisation manages information security on mobile devices and during teleworking (Relevant to control A.6.7): This option is relevant because it can provide evidence of how the organization has implemented appropriate controls to protect the confidentiality, integrity and availability of information and information systems when staff work from home using mobile devices, such as laptops, tablets or smartphones. This is related to control A.6.7, which requires an organization to establish a policy and procedures for teleworking and use of mobile devices1.

Collect more evidence on how and when the Business Continuity Plan has been tested (Relevant to control A.5.29): This option is relevant because it can provide evidence of how the organization has tested and reviewed the BCPs to ensure their effectiveness and suitability for different scenarios, such as a pandemic. This is related to control A.5.29, which requires an organization to test and review the BCPs at planned intervals or when significant changes occur1.

Collect more evidence on how the organisation makes sure only staff with a negative test result can enter the organisation (Relevant to control A.7.2): This option is relevant because it can provide evidence of how the organization has implemented appropriate controls to prevent or reduce the risk of infection or transmission of diseases among staff or residents, such as requiring regular staff self-testing and using a health status app. This is related to control A.7.2, which requires an organization to ensure that all employees and contractors are aware of information security threats and concerns, their responsibilities and liabilities, and are equipped to support organizational policies and procedures in this respect1.

The other options are not relevant to verifying control A.5.29, as they are not related to the control or its requirements. For example:

Collect more evidence by interviewing more staff about their feeling about working from home (Relevant to clause 4.2): This option is not relevant because it does not provide evidence of how the organization has established and maintained a business continuity management process or ensured the continued availability of information and information systems following disruptive incidents. It may be related to clause 4.2, which requires an organization to understand the needs and expectations of interested parties, but not specifically to control A.5.29.

Collect more evidence on what resources the organisation provides to support the staff working from home (Relevant to clause 7.1): This option is not relevant because it does not provide evidence of how the organization has established and maintained a business continuity management process or ensured the continued availability of information and information systems following disruptive incidents. It may be related to clause 7.1, which requires an organization to determine and provide the resources needed for its ISMS, but not specifically to control A.5.29.

Collect more evidence on how the organisation performs a business risk assessment to evaluate how fast the existing residents can be discharged from the nursing home (Relevant to clause 6): This option is not relevant because it does not provide evidence of how the organization has established and maintained a business continuity management process or ensured the continued availability of information and information systems following disruptive incidents. It may be related to clause 6, which requires an organization to plan actions to address risks and opportunities for its ISMS, but not specifically to control A.5.29.

Sinvestment should correct the identified issue related to the lack of documentation on information security training and awareness before the stage 2 audit. Addressing this gap promptly ensures that the ISMS is fully compliant and effective when assessed in the subsequent audit stage.

This scenario represents ordinary negligence, making option A the correct answer. Ordinary negligence occurs when an individual fails to exercise the level of care, competence, or diligence that would reasonably be expected under similar circumstances. In the context of ISO/IEC 27001 certification audits, this includes failing to follow established audit procedures, best practices, or competence requirements, even if there is no intent to cause harm.

In the scenario, the audit team leader failed to follow established best practices and lacked sufficient expertise in certain complex ISMS areas. These shortcomings resulted in weak audit coverage and suboptimal outcomes. However, the audit was still conducted, findings were reported, and there is no indication of reckless disregard, willful misconduct, or intentional violation of duties. This distinction is important when assessing the severity of negligence.

Gross negligence would require evidence of a serious departure from accepted standards, such as knowingly ignoring mandatory audit requirements, deliberately conducting an audit without any competence, or showing reckless indifference to the consequences. That threshold is not met here. Similarly, option C is incorrect because the presence of procedural failures and competence gaps clearly indicates some level of negligence.

ISO 19011:2018 emphasizes auditor competence, due professional care, and adherence to audit principles. Failure to meet these expectations constitutes negligence, but in this case, it remains within the bounds of ordinary negligence rather than gross negligence.

The three options that would not be valid audit trails are:

•Collect more evidence on how the organisation manages the Point of Contact (PoC) which monitors vulnerabilities. (Relevant to clause 8.1)

•Collect more evidence on whether terms and definitions are contained in the information security policy. (Relevant to control 5.32)

•Collect more evidence to determine if ISO 27035 (Information security incident management) is used as internal audit criteria. (Relevant to clause 8.13)

These options are not valid audit trails because they are not directly related to the information security incident management process, which is the focus of the audit. The audit trails should be relevant to the objectives, scope, and criteria of the audit, and should provide sufficient and reliable evidence to support the audit findings and conclusions1.

Option E is not valid because the PoC is not a part of the information security incident management process, but rather a role that is responsible for reporting and escalating information security incidents to the appropriate authorities2. The audit trail should focus on how the PoC performs this function, not how the organisation manages the PoC.

Option G is not valid because the terms and definitions are not a part of the information security incident management process, but rather a part of the information security policy, which is a high-level document that defines the organisation’s information security objectives, principles, and responsibilities3. The audit trail should focus on how the information security policy is communicated, implemented, and reviewed, not whether it contains terms and definitions.

Option H is not valid because ISO 27035 is not a part of the information security incident management process, but rather a guidance document that provides best practices for managing information security incidents4. The audit trail should focus on how the organisation follows the requirements of ISO/IEC 27001:2022 for information security incident management, not whether it uses ISO 27035 as an internal audit criteria.

The other options are valid audit trails because they are related to the information security incident management process, and they can provide useful evidence to evaluate the conformity and effectiveness of the process. For example:

•Option A is valid because it relates to control A.5.29, which requires the organisation to establish procedures to isolate and quarantine areas subject to information security incidents, in order to prevent further damage and preserve evidence5. The audit trail should collect evidence on how the organisation implements and tests these procedures, and how they ensure the continuity of information security during disruption.

•Option B is valid because it relates to control A.6.8, which requires the organisation to establish mechanisms for reporting information security events and weaknesses, and to ensure that they are communicated in a timely manner to the appropriate levels within the organisation6. The audit trail should collect evidence on how the organisation defines and uses these mechanisms, and how they monitor and review the reporting process.

•Option C is valid because it relates to clause 7.2, which requires the organisation to provide information security awareness, education, and training to all persons under its control, and to evaluate the effectiveness of these activities7. The audit trail should collect evidence on how the organisation identifies the information security training needs, how they deliver and record the training, and how they measure the learning outcomes and feedback.

•Option D is valid because it relates to control A.5.27, which requires the organisation to learn from information security incidents and to implement corrective actions to prevent recurrence or reduce impact8. The audit trail should collect evidence on how the organisation analyses and documents the root causes and consequences of information security incidents, how they identify and implement corrective actions, and how they verify the effectiveness of these actions.

•Option F is valid because it relates to control A.5.30, which requires the organisation to establish and maintain a business continuity plan to ensure the availability of information and information processing facilities in the event of a severe information security incident9. The audit trail should collect evidence on how the organisation develops and updates the business continuity plan, how they test and review the plan, and how they communicate and train the relevant personnel on the plan.

The correct sequence of activities for the management of information security risk in accordance with the requirements of ISO/IEC 27001:2022 is as follows:

1st: Create and maintain information security risk criteria 2nd: Identify the risks that need to be considered when planning for the information security management system 3rd: Assess the potential consequences that would arise if the risk were to materialise 4th: Select appropriate risk treatment options 5th: Carry out information security risk assessments at planned intervals 6th: Consider the results of risk assessment and the status of the risk treatment plan at management review

This sequence is based on the information security risk management process described in ISO/IEC 27001:2022 clause 6.1, which includes the following activities:

establishing and maintaining information security risk criteria;

ensuring that repeated information security risk assessments produce consistent, valid and comparable results;

identifying the information security risks;

analyzing the information security risks;

evaluating the information security risks;

treating the information security risks;

accepting the information security risks and the residual information security risks;

communicating and consulting with stakeholders throughout the process;

monitoring and reviewing the information security risks and the risk treatment plan.

The correct response is A, because grading criteria provide a common basis for the evaluation of nonconformities across the organization. Grading criteria are the rules or standards that define the severity or impact of nonconformities, and help to determine the appropriate corrective actions and follow-up activities. Grading criteria are important for several reasons, such as:

They ensure consistency and objectivity in the assessment and reporting of nonconformities, and avoid subjective or arbitrary judgments.

They facilitate the communication and understanding of nonconformities among the auditors, the auditees, and the audit clients, and enable the comparison and benchmarking of nonconformities across different processes, functions, or locations.

They support the prioritization and allocation of resources for the resolution of nonconformities, and the monitoring and measurement of the effectiveness of the corrective actions.

They demonstrate the commitment and accountability of the organization to the continual improvement of the ISMS, and the compliance with the ISMS requirements and expectations.

The correct answers for matching each of the descriptions with the appropriate risk term are:

The strategy chosen to respond to a specific information security risk: This is a definition of information security risk treatment. According to ISO/IEC 27000:2022, information security risk treatment is “the process of selecting and implementing measures to modify the information security risk” Section 3.33.

The effect of uncertainty on information security objectives: This is a definition of information security risk. According to ISO/IEC 27000:2022, information security risk is “the effect of uncertainty on information security objectives” Section 3.32.

The requirements against which information security risks are evaluated: This is a definition of information security risk criteria. According to ISO/IEC 27000:2022, information security risk criteria are “the terms of reference by which the significance of information security risks is assessed” Section 3.31.

A definition of the overall level of information security risk that is considered to be tolerable: This is a definition of information security risk acceptance criteria. According to ISO/IEC 27000:2022, information security risk acceptance criteria are “the level of information security risk that is acceptable” Section 3.30.