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CIPS L4M6 - Supplier Relationships

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Total 226 questions

Which of the following factors would you use to analyse the macro-environment? Select THREE.

A.

social

B.

cultural

C.

political

D.

philosophical

E.

legislative

In a partnership who is responsible for decision making?

A.

The project steering committee

B.

Both the supplier and the buyer

C.

The buyer

D.

The supplier

Matt Blanche is the manager of a procurement team. Two high-performing individuals in the team have regular conflicts between them. Which of the following resolutions would be appropriate to resolve the conflict? Select all that apply.

A.

Set up individual meetings with the staff members to see if the issues are personal or work-related

B.

Set up a meeting with the individuals and set mutual targets for both of them

C.

Move one of the staff members to another team

D.

Avoid the issues and let the staff members resolve their differences themselves

Red Ltd and Blue Ltd have had a disagreement over a high value project they have been partnering on. They have been unable to resolve the issues inhouse and Red Ltd has suggested Mediation as an option. Is this a good option?

A.

Yes- mediation involves a neutral third party and gets both parties to attempt to reach a compromise

B.

Yes- mediation means the buyer and supplier agree to accept a third party’s decision which will solve the disagreement issues

C.

No- it would be better to solve the disagreement in-house

D.

No- mediation could have a negative impact on the companies’ reputation

According to Michael Porter, what is procurement?

A.

a support activity which provides a source of competitive advantage

B.

a primary activity which provides a source of competitive activity

C.

a primary activity which provides value for money

D.

a secondary activity which provides value for money

When developing a supplier partnership, a buyer can take either a strategic or reactive approach. What would be a reason for a reactive approach?

A.

You discover that the supplier has a high profit margin

B.

The buyer wishes to create a new product and requires input from a supplier

C.

Sudden changes in the marketplace

D.

It will allow for consolidation in the supply chain

A manufacturing company which produces showers struggles to get hold of a certain part called a mixer valve. It is impossible to make the showers without the mixer-valve and there is only one supplier in the market that produces them. The good news is they aren't very expensive to buy. What type of supplier is the supplier of mixer valves?

A.

leverage

B.

strategic

C.

routine

D.

bottleneck

A university based in Europe has an objective to increase the number of students coming from the United States of America (USA). The university appoints a consultant with specialist knowledge of the USA market and has issued them with a performance-based specification. Which of the following is a characteristic of a performance specification?

A.

It provides details of how the services must be carried out

B.

It encourages innovation from the supplier

C.

It enables the buyer to detail technical information

D.

It ensures the supplier must conform with the specification

Which of the following behaviours are you likely to see in a Partnership relationship?

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

Cigarettes and alcohol are often described as having an ‘inelastic price’. What does this mean?

A.

Changes in price will greatly affect how much of the item is bought

B.

Changes in price will not affect how much of the item is bought

C.

The product is subject to high rates of tax

D.

The product is subject to age restrictions