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CIPS L5M8 - Project and Change Management

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Total 88 questions

Darryl is a Project Manager at CCC Company and has been tasked to introduce a change. The change will be brought about incrementally and Darryl has been chosen to lead on this due to his expertise in the subject matter. The Company is hoping that due to Darryl's credibility, the staff at CCC will embrace the proposed changes. What type of 'change agent' is Darryl?

A.

transformer

B.

specialist

C.

enforcer

D.

independent

Janet is organising the personnel she requires to complete a project. In theresource loadingstage, which of the following is true?

A.

resource loading should always be a bell curve

B.

resource loading will fluctuate throughout the project

C.

resource loading will remain constant throughout the project

D.

resource is more effective when it is back-loaded

When would a company use Value Stream Mapping?

A.

to ensure a project runs to timescale

B.

to reduce waste

C.

to map the effect of a change

D.

to ensure products are value for money for the customer

Monika has created a Goal Grid to map the goals and objectives of a change she wishes to implement in the Procurement Department. The Grid has 4 categories, what would these be?

A.

achieve, preserve, avoid, eliminate

B.

review, direct, initiate, stop

C.

continue, cease, improve, avoid

D.

strengths, weaknesses, opportunities, threats

A large unpredicted event has occurred in the external environment which has affected Company X. Which of the following change responses would be most appropriate to this situation?

A.

incremental–reactive change

B.

incremental–proactive change

C.

proactive–transformational change

D.

reactive–transformational change

Ali is a Project Manager at a large retail organisation within the UK. He has created a project timeline and allocated a budget. However, two months into the project the UK declares a national lockdown due to an unknown virus sweeping the nation. What type of complexity is this known as?

A.

structural complexity

B.

technical complexity

C.

directional complexity

D.

temporal complexity

Subcontractors are primary members of the supply chain and have an impact on value-adding activities of a project. Is this sentence TRUE?

A.

yes – subcontractors can fulfil a need for a complex skill

B.

yes – subcontractors are always used on large, complex projects

C.

no – subcontractors are not primary members of the supply chain

D.

no – subcontractors do not have an impact on value-adding activities

Managing an organisation through anEntropy eventrequires a different type of leadership capability including creativity. Which of the following is an example of anentropy eventwithin the external environment?

A.

large-scale restructure leading to 100s of redundancies

B.

a force majeure event

C.

an increase in taxes

D.

an important project deadline is missed

The influence of the supply chain network can enable an organisation to benefit from increasedabsorptive capacity. What is meant by 'absorptive capacity'?

A.

agility within the organisation to respond quickly to change

B.

the capability to deal with fluctuations in prices

C.

the capacity to work with a larger volume of supply network partners

D.

the ability to apply new information and add value to the organisation

TheTriple Bottom Lineis commonly known as what?

A.

project, people, place

B.

people, planet, profit

C.

place, profit, people

D.

project, people, planet