Netskope NSK200 - Netskope Certified Cloud Security Integrator (NCCSI)

Installing the Netskope client in " peruserconfig " mode allows for user-specific configurations on shared devices like those in a VDI environment. This mode enables Netskope to detect and report activities separately for each user, even if multiple users are logged into the same device​​.

The DLP Incident workflow in Netskope is specifically designed for managing and investigating DLP incidents. This workflow allows incidents to be assigned to team members, facilitating efficient investigation and resolution of data loss concerns​​.

The problem in this scenario is that the Netskope client connection is being decrypted by a network security device. This is evident from the log message “ERROR SSL certificate verification failed: self signed certificate in certificate chain”. This means that the Netskope client is receiving a certificate that is not issued by Netskope, but by a device that is intercepting and decrypting the traffic between the client and the Netskope cloud. This can cause the client to fail to download the required configuration and remain in a disabled state1. Therefore, option B is correct and the other options are incorrect. References: Troubleshooting Netskope Client - Netskope Knowledge Portal, Using Netskope Client - Netskope Knowledge Portal

To investigate which of the Netskope DLP policies are creating the most incidents, the following two statements are true:

You can see the top five DLP policies triggered using the Analyze feature. The Analyze feature allows you to create custom dashboards and widgets to visualize and explore your data. You can use the DLP Policy widget to see the top five DLP policies that generated the most incidents in a given time period3.

You can create a report using Reporting or Advanced Analytics. The Reporting feature allows you to create scheduled or ad-hoc reports based on predefined templates or custom queries. You can use the DLP Incidents by Policy template to generate a report that shows the number of incidents per DLP policy4. The Advanced Analytics feature allows you to run SQL queries on your data and export the results as CSV or JSON files. You can use the DLP_INCIDENTS table to query the data by policy name and incident count5.

The other two statements are not true because:

The Skope IT Applications tab will not list the top five DLP policies. The Skope IT Applications tab shows the cloud app usage and risk summary for your organization. It does not show any information about DLP policies or incidents6.

The Skope IT Alerts tab will not list the top five DLP policies. The Skope IT Alerts tab shows the alerts generated by various policies and profiles, such as DLP, threat protection, IPS, etc. It does not show the number of incidents per policy, only the number of alerts per incident7.

To help the customer with the scenario of malware in their AWS S3 buckets, two actions that would help are B. Enable Threat Protection (Malware Scan) for all of their AWS instances to identify malware and C. Create an API protection policy to quarantine malware in their AWS S3 buckets. Threat Protection (Malware Scan) is a feature that allows you to scan files in your cloud services, such as AWS S3, for malware using Netskope’s advanced threat protection engine. You can enable Threat Protection (Malware Scan) for all of your AWS instances in the Netskope tenant by going to Settings > Cloud Services > AWS > Threat Protection and selecting the Enable Malware Scan option1. This will help you identify malware in your AWS S3 buckets and generate alerts for further action. An API protection policy is a rule that specifies the actions and notifications that Netskope applies to the data that is already resident in your cloud services, such as AWS S3, based on various criteria. You can create an API protection policy to quarantine malware in your AWS S3 buckets by going to Policies > API Protection > New Policy and selecting the AWS service, the Malware Scan data identifier, and the Quarantine action in the policy page2. This will help you isolate malware in your AWS S3 buckets and prevent it from spreading or being accessed by unauthorized users. Therefore, options B and C are correct and the other options are incorrect. References: Threat Protection (Malware Scan) - Netskope Knowledge Portal, Add a Policy for API Protection - Netskope Knowledge Portal

The error message in the exhibit represents that there is an upstream device trying to intercept the NPA TLS connection. The error message is “ERROR SSL certificate verification failed: self signed certificate in certificate chain”. This means that the Netskope client is receiving a certificate that is not issued by Netskope, but by a device that is intercepting and decrypting the traffic between the client and the Netskope cloud. This can cause the client to fail to establish a secure connection to the NPA service and access the private applications4. To solve this problem, you need to either bypass or trust the upstream device that is performing SSL decryption, such as a firewall or proxy5. Therefore, option D is correct and the other options are incorrect. References: Troubleshooting Netskope Client - Netskope Knowledge Portal, Netskope Client Troubleshooting Guide - The Netskope Community

Deploying the Netskope client using an email invitation allows smaller companies to onboard users easily without relying on integration with AD, LDAP, or an IdP. This method is efficient for smaller teams that need a quick deployment without complex setup​.

To enable your users access to the application using NPA, you need to complete these two steps: B. Enable traffic steering for private applications and C. Create a Real-time Protection policy that allows your users to access the application. Traffic steering is the process of directing the user’s traffic to the Netskope cloud platform for inspection and policy enforcement. You need to enable traffic steering for private applications in your traffic steering profile to allow the Netskope client to tunnel the traffic to the private application through the Netskope cloud1. A Real-time Protection policy is a rule that specifies the actions and notifications that Netskope applies to the user’s traffic based on various criteria. You need to create a Real-time Protection policy that allows your users to access the private application by selecting the application name, the user group, and the allow action in the policy page2. Therefore, options B and C are correct and the other options are incorrect. References: Traffic Steering Profile - Netskope Knowledge Portal, Add a Policy for Real-time Protection - Netskope Knowledge Portal

To allow the security team to use the test data file that was detected as a virus by the Netskope Heuristics Engine, the following two steps are correct:

Click the “Add To File Filter” button to add the IOC to a file list. This will exclude the file from future malware scans and prevent false positive alerts. The file list can be managed in the Settings > File Filter page1.

Click the “Lookup VirusTotal” button to verify if this IOC is a false positive. This will open a new tab with the VirusTotal report for the file hash. VirusTotal is a service that analyzes files and URLs for viruses, worms, trojans, and other kinds of malicious content. The report will show how many antivirus engines detected the file as malicious and provide additional information about the file2.

https://docs.netskope.com/en/netskope-help/admin-console/incidents/

The correct parser name to process syslog messages from Palo Alto Networks firewalls is " panw-syslog. " Using the appropriate parser ensures that the logs are correctly interpreted and ingested by Netskope, making them available in Risk Insights​​.