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The Open Group OG0-061 - IT4IT Part 1 Exam

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Total 40 questions

Which value stream creates the Service Release Blueprint?

A.

Strategy to Portfolio

B.

Requirement to Deploy

C.

Detect to Correct

D.

Request to Fulfill

How does the IT4IT Reference Architecture use the value stream concept?

A.

As a way of grouping functionality to provide context for where value is being created and delivered

B.

To support predictable, sequential, waterfall approaches to IT service delivery

C.

As a macro-process and capability architecture to provide context for IT value delivery and operations

D.

In order to be compliant with the Value Chain concept of Michael Porter

What is a benefit of implementing the Strategy to Portfolio value stream?

A.

Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerage

B.

Services designed in accordance with standards and policies

C.

Prioritized IT investment based on impacts on architecture and business priorities

D.

Reduced costs by proactively identifying issues before the service impact becomes severe

What key data object is associated with the Project functional component?

A.

IT Initiative

B.

Portfolio Backlog Item

C.

Conceptual Service

D.

Scope Agreement

Which functional component within the Requirement to Deploy value stream produces the Logical Service Blueprint?

A.

Build Package

B.

Enterprise Architecture

C.

Service Portfolio

D.

Service Design

What is a benefit of implementing the Requirement to Deploy value stream for the business?

A.

Improving the speed at which issues with a business service are identified, including proactive identification before impact is severe

B.

Accelerate sourcing and delivery of applications through best practices such as re-use, automation, and collaboration

C.

Accurate visibility of business and IT demand; re-balance IT investments between strategic and operational demand

D.

Increased fulfillment efficiency and consistency through standard change deployment and automation

What data object is associated with the Engagement Experience Portal?

A.

Shopping Cart

B.

Service Catalog Entry

C.

User Profile

D.

Offer

Which of the following are Key Performance Indicators of the Requirement to Deploy (R2D) value stream?

A.

Reduction of change-related outages, reduction of emergency changes, reduction of unplanned change

B.

The investment in each service is quantified in the service portfolio; software license percentage is use

C.

Increase automatically remediated Events; increase the percentage of Events correlated to a business service

D.

The percentage of automated tests; arrival and departure rate for work

Which value stream connects consumers with IT goods and services?

A.

Detect to Correct

B.

Strategy to Portfolio

C.

Request to Fulfill

D.

Requirement to Deploy

Which key data object associated with the Change Control functional component records the data required to manage the change lifecycle?

A.

The Change Control data object

B.

The RFC data object

C.

The Problem, Known Error data object

D.

The Interaction data object