Pegasystems PEGAPCBA87V1 - Pega Certified Business Architect (PCBA) 87V1

These two are benefits of DCO because they involve capturing, organizing, and storing information by using Pega’s integrated solution, the Pega Platform. DCO enables business and IT to collaborate using a shared visual model that can automatically generate documentation and working models. DCO also provides real-time awareness of project development by using Pega tools and best practices to track progress and outcomes. References: https://www.pega.com/insights/articles/what-pega-dco

This answer is correct because it sets the maximum time allowed for resolving a medical claim case, as per the requirement. The deadline in the service level defines the time limit for completing a case or an assignment. If the deadline is reached, an escalation action can be triggered to notify or reassign the case or assignment. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 6: Service Levels)