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Pegasystems PEGAPCDC87V1 - Certified Pega Decisioning Consultant (PCDC) 87V1

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Total 184 questions

An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.

If the following volume constraint is applied, how many actions are delivered by the outbound run?

A.

75 emails 25 SMSes

B.

75 SMSes and 25 emails

C.

100

D.

150

Reference module: Creating and understanding decision strategies.

MyCo, a mobile company, wants you to calculate the total revenue of three new actions offered in the first quarter. What do you configure to compute the total revenue?

A.

Three Group By components

B.

Three Set property components

C.

A single Group By component

D.

A single Set Property component

As a Decisioning consultant, you are tasked with running an audience simulation to test the engagement policy conditions. Which statement is true when the simulation scope is: Audience simulation with engagement policy and arbitration?

A bank is currently sending promotional emails related to credit card offers to qualified customers. Now the bank wants to prevent overexposure to these offers. As a part of this effort, the bank wants to avoid sending the same promotional offer email for the next 60 days if the email was rejected twice by the customer in the last 30 days. How do you define the suppression rule for this contact policy?

A.

Suppress an action for 60 days if there are 2 rejects in any channel in the last 30 days

B.

Suppress a group of actions for 60 days if there are 2 rejects in the email channel in the last 30 days

C.

Suppress an action for 60 days if there are 2 rejects in the email channel in the last 30 days

D.

Suppress a group of actions for 60 days if there are 2 rejects in any channel in the last 30 days

U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers. The bank wants to present these two offers based on the following criteria:

1. For both cards, customers must be above the age of 18

2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards

3. Platinum card is suitable for customers with the Credit Score > 500

As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

U+ Bank, a retail bank, uses Pega Customer Decision Hubâ„¢ for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.

Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A.

Business levers

B.

Engagement policies

C.

Context weighting

D.

Contact policies

U+ Bank is currently running outbound communications for home loan offers and credit cards. They have added five new actions to the Credit Cards group. They would like to enable these actions in the email channel. What are the two minimum configurations that must be made? (Choose Two)

A.

Configure each action to reference its own action flow

B.

Configure each action with an email treatment

C.

Configure each action to reference a single action flow

D.

Configure one action with an email treatment.

E.

Enable the email channel in Next-Best-Action->Channels

Reference module: Creating and understanding decision strategies

In a Prioritize component, the top action can be determined based on the value of ________ .

A.

average margin of all actions

B.

Customer.Value

C.

Primary.Income

D.

the propensity

Reference module: Creating and understanding decision strategies. In a Prioritize component, the top action can be determined based on the value of _______.

A.

the propensity

B.

Primary.Income

C.

average margin of all actions

D.

Customer.Value

Reference module: Creating and understanding decision strategies

In a decision strategy, to use a customer property in an expression, you _____.

A.

define the property as a strategy property

B.

define the Customer page in Pages and Classes

C.

prefix the property with the keyword Customer

D.

use the property as defined without a prefix