CompTIA PK0-005 - CompTIA Project+ Certification (2025)

The project scope is the document that defines and describes the project objectives, deliverables, requirements, boundaries, assumptions, and constraints. It also includes the success criteria that should be fulfilled by the product or service to meet the stakeholder expectations and the business case. The success criteria are the measurable standards that indicate whether the project has achieved its intended results. The other options are not correct because:

A quality plan is the document that defines and describes the quality standards, policies, procedures, tools, and techniques that will be applied to the project to ensure that the deliverables meet the requirements and the success criteria.

Contract obligations are the terms and conditions that bind the parties involved in a contractual agreement, such as the project manager, the customer, the sponsor, and the vendor. Contract obligations specify the roles, responsibilities, deliverables, payments, and penalties of each party.

A work breakdown structure (WBS) is a graphical representation of the project scope that breaks down the deliverables into smaller and manageable components. A WBS shows the hierarchy and relationship of the project elements, but does not include the success criteria. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 6: Planning Projects, Part 2 (Scope, Quality, and Risk), pages 175-179; CompTIA Project+ Certification Exam Objectives, Domain 2: Project Planning, Objective 2.1: Given a scenario, create a project charter and project management plan.

The SOW (statement of work) is a document that defines the scope, deliverables, schedule, and resources of a project. It is a contractual agreement between the buyer and the seller that should be changed first when there are approved changes to the product. Changing the SOW will ensure that the project expectations and requirements are updated and aligned with the customer’s requests. The other options are not documents that need to be changed first, but rather metrics or tools that can be used to measure or manage the project. References = CompTIA Project+ PK0-005 Certification Study Guide, Chapter 3: Initiating Projects; CompTIA Project+ Certification Exam Objectives, Domain 2: Project Planning, Objective 2.1: Develop a project scope document.

Language barriers can lead to misunderstandings within a global project team, causing misinterpretations of project requirements or features. In this case, the development team misinterpreted which features needed to be incorporated into the demo presentation due to communication issues, likely stemming from language differences. This highlights the importance of clear communication and understanding in a diverse project team.

The project charter is a foundational document that formally authorizes a project and provides the project manager with the authority to apply organizational resources to project activities. Reviewing the project charter is essential at the outset to understand the project's objectives, scope, stakeholders, and any constraints or assumptions. This understanding is crucial, especially for large, complex projects with regulatory and environmental considerations, as it sets the direction for detailed planning and stakeholder engagement.

According to the CompTIA Project+ PK0-005 exam objectives, under Domain 2.1: Explain the value of artifacts in the discovery/concept preparation phase for a project, the project charter is a key artifact that guides the initiation and planning phases.

Identifying business needs and product descriptions is a crucial first step in project initiation, as it defines the project's purpose and scope. This step is in line with CompTIA Project+ practices for understanding and documenting project requirements.

The Project Gantt chart is a scheduling tool used to track task progress and timelines. When tasks are completed ahead of schedule, updating the Gantt chart ensures accurate tracking. This aligns with CompTIA Project+ recommendations on project scheduling and monitoring.

A maintenance window is a predefined period of time during which planned changes or updates can be performed on a system or network with minimal impact on the users or business operations1. A project manager should consider the maintenance window next when deploying a new networking device into an existing production environment, as it will help to reduce the risk of downtime, disruption, or errors. A maintenance window should be scheduled in advance, communicated to the stakeholders, and aligned with the change management plan2.

Establishing a cadence means setting a consistent schedule for iterations, enhancing predictability and efficiency in agile environments. This aligns with CompTIA Project+ recommendations for establishing a rhythm in project cycles.

Updating the issue log is the first step in documenting the problem and determining its impact on the project. This aligns with CompTIA Project+ guidelines, which emphasize the importance of tracking issues as they arise.