Microsoft PL-900 - Microsoft Power Platform Fundamentals
A company uses Dynamics 365 Customer Service. The company uses a manual process to manage call
escalations.
You must use Power Automate to automate the process for routing escalated calls.
You need to create the flow.
Which type of connector should you use?
A company plans to use Microsoft Flow to automate tasks.
Match each flow type to its function. To answer, drag the appropriate flow type from the column on the left to its description on the right. Each option may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
A company uses Dynamics 365 Supply Chain Management.
When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.
You need to implement the functionality to create Outlook tasks.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You plan to use Microsoft Flow to monitor what people are saying about your company's products. You store the feedback for research and development purposes.
You need to recommend Flow components to use for the solution.
To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company uses Microsoft 365, SharePoint Online, and Dynamics 365 Sales.
You need to recommend tools to build a solution that meets the following requirements:
* Synchronize data from an external Microsoft SQL Server instance.
* Send out of the box report automatically to specific company executives.
* Ensure that opportunities over a specified amount are approved by a sales manager.
Which two tools or components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
For which scenarios can you use Power Automate?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
