WGU Principles-of-Management - Principles of Management at Western Governors University(IAC1)

The quality process the company is using is Six Sigma. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process. It emphasizes the measurement, analysis, improvement, and control of manufacturing and business processes with the aim of producing output at or below a particular defect level. This approach requires the commitment of the entire organization, particularly top management, to ensure continuous process improvement and to maintain high standards of quality​​.

When considering equal employment opportunity law for a promotion decision, characteristics such as fitness level can be used, provided they are relevant to the job requirements. Characteristics like religion, disability status, and age are protected under EEO laws and cannot be used as criteria for employment decisions. Fitness level, however, can be considered if it is a bona fide occupational qualification necessary for the performance of the job​​.

The strategy the corporation is using to overcome resistance to change is participation and involvement. This approach involves engaging employees who are affected by the change,soliciting their input, and incorporating their suggestions into the change process. By involving employees, the organization can reduce resistance and gain valuable insights that facilitate smoother implementation of changes​​.

The organizational concept that best describes a manager assigning tasks to various employees is the division of labor. This concept involves breaking down work into specialized tasks that different workers or groups perform. It aims to increase efficiency and productivity by allowing employees to focus on specific functions where they can develop expertise.

Division of Labor(Answer C): This refers to the assignment of different tasks to different employees, allowing for specialization and increased efficiency in the workplace​​.

Segmentation(Answer A),Teamwork(Answer B), andIntegration(Answer D): These concepts relate to different aspects of organizational structure and functioning but do not specifically describe the assignment of tasks to employees.

A core job dimension in the Hackman and Oldham model of job design is autonomy.

Autonomy(Answer B): This refers to the degree to which a job gives an employee the freedom, independence, and discretion to schedule work and determine the procedures for carrying it out. It is a critical aspect that influences motivation and job satisfaction​​.

Compensation(Answer A) andNetworking(Answer D): These are not part of the core job dimensions in the Hackman and Oldham model.

Entrepreneurs who want to start a new business need to assess levels of risk and innovation involved in establishing a new venture. The tool commonly used to assess these dimensions is the Entrepreneurial Strategy Matrix.

Entrepreneurial Strategy Matrix(Answer D): This matrix helps entrepreneurs evaluate their business ideas by plotting the level of innovation (low to high) against the level of risk (low to high). This analysis aids in understanding the feasibility and potential success of the new venture by identifying which strategies are likely to succeed given the level of risk and innovation involved​​.

Collaboration Tracking Matrix(Answer A) andInnovation Creation Diagram(Answer B): These are not standard tools used to assess risk and innovation in entrepreneurship as described in the textbook.

Entrepreneurial Loss Function Diagram(Answer C): This is not a recognized tool for assessing risk and innovation in entrepreneurial ventures as per the principles of management.

A company might choose to adopt an organic structure instead of a mechanistic structure because it is less rigid and emphasizes flexibility. Organic structures are characterized by low levels of formalization and standardization, decentralized decision-making, and a greater degree of employee empowerment. This flexibility allows the organization to adapt quickly to changes in the environment, fostering creativity and innovation​​.

Equal employment opportunity laws are designed to ensure that people are considered for employment without regard to certain protected traits.

Race, Religion, and Ethnic Background(Answer D): These traits are protected under equal employment opportunity laws, ensuring that individuals are not discriminated against based on these characteristics​​.

Criminal Record(Answer A),Education(Answer B), andAbilities(Answer C): These are not protected traits under equal employment opportunity laws.

The process used to verify that deliverables are correct and complete is known as Quality Control. Quality control involves the operational techniques and activities used to fulfill requirements for quality. It includes activities such as measuring, examining, and testing to gauge one or more characteristics of a product or service and the comparison of these with specified requirements to determine conformity.

Quality Control(Answer A): This process is a part of the quality management focused on fulfilling quality requirements. It involves monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance​​.

Quality Assurance(Answer D): This process is about ensuring that quality standards and processes are adhered to, and that the final products meet those standards. While it helps prevent defects by focusing on the process used to make the product, it is not directly involved in verifying the deliverables themselves​​.

Quality Collaboration(Answer B) andQuality Cooperative(Answer C): These terms are not standard processes in quality management as defined in the principles of management, thus making them incorrect choices for this question.

The textbook clearly states that quality control involves the steps taken to monitor results and ensure that they meet the required standards, making it the correct choice for verifying that deliverables are correct and complete​​.