SolarWinds SCP-NPM - SolarWinds Network Performance Monitor (NPM) Exam

The SNMP trap service is responsible for receiving, decoding, displaying, and storing the SNMP trap messages in the Log Analyzer database. If the service is not running, you will not see the messages in the Orion Web Console. You can verify the status of the service by using the Orion Service Manager or the Windows Services console. You can also restart the service if needed. The other options are not relevant for troubleshooting the cause of missing SNMP trap messages. References:

Monitor SNMP traps

Troubleshoot SNMP traps

Orion Service Manager

 By default, Orion NPM retains Syslog messages in the database for seven days before discarding them. This means that any Syslog messages older than seven days are deleted from the database and cannot be viewed or searched in the web console. To change the default Syslog retention period, you need to modify the Database Settings on the Orion Polling Settings page in the web console. You can also use the Database Manager tool to manually delete or archive Syslog messages from the database. References: SolarWinds SCP Study Aid - NPM, page 19; NPM Administrator Guide, page 111.

Orion Maps show you how entities are connected based on the data collected by the Orion Platform products. To display the connections between the nodes in Orion Maps, you need to enable Layer 2 and Layer 3 topology polling on those nodes. This will allow the Orion Platform to discover the network topology using protocols such as CDP, LLDP, or ARP. You can enable topology polling on individual nodes or in bulk using the Manage Nodes feature in the web console. You can also customize the topology polling settings and frequency on the Orion Polling Settings page. References: Intelligent Maps for SolarWinds Platform products; Understand connections on Intelligent Maps in the SolarWinds Platform; Network Mapping Tool – Automated Network Mapping | SolarWinds