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Apple SVC-19A - Apple Service Fundamentals Exam

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Total 70 questions

Please refer to the following information to answer the questions on the right.

Rachel is starting a repair on a three-year-old MacBook Pro.

After opening the device, she takes some time to visually inspect the top case assembly with battery.

During an embedded battery inspection which of the following issues should Rachel look for? (Choose two.)

A.

Updated battery firmware

B.

Dot imprints

C.

Battery is the correct color

D.

Scratches

E.

Battery-compliance shipping label