Salesforce Salesforce-Sales-Representative - Salesforce Certified Sales Representative (SP25)
Total 125 questions
A customer has questions about the features of one product they are evaluating.
What is the first step the sales representative should take to address this?
A sales representative is given an objection and shows respect for the customer's opinion.
What level of listening is the sales rep leveraging?
A junior sales representative is trying to develop relationships with customers in an industry that is changing rapidly. In addition, the number of channels to engage with customers has increased.
How can the sales rep identify the most effective way to communicate with new and existing customers?
A sales representative proposes an engagement solution that works seamlessly across all media to a customer.
Which strategy supports the solution?
How can whitespace analysis improve a sales representative's account management strategy?
How can a sales representative best identify a customer's challenges and initiatives?
How can a sales representative identify and generate new pipeline?