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Salesforce Salesforce-Slack-Administrator - Salesforce Certified Slack Administrator Exam

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Total 210 questions

Amy is an Org Owner on an Enterprise Grid plan.

A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it.

What should Amy do to accomplish this goal?

A.

Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

B.

Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

C.

Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.

D.

Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.

What should you do? (Select the best answer.)

A.

Allow all workspace members to invite new members.

B.

Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.

C.

Direct your employees to access Slack through your identity provider (IdP).

D.

Enable employees to sign up for the workspace using the company's email domain.

You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit.

Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.

What is the most efficient way for the CPO to accomplish this?

(Select the best answer.)

A.

Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.

B.

Record a demo outside of Slack and import the file into a multi-workspace channel.

C.

Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.

D.

Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.

Your company is on the Slack Enterprise Grid plan.

The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.

What should the marketing team do to request access for these consultants?

(Select the best answer.)

A.

Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.

B.

Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.

C.

@mention their Workspace Admin in the appropriate #proj channel to request guest access.

D.

Direct message (DM) an Org Owner requesting that their consultants be added as guests.

You're an Org Admin responsible for managing your organization's three workspaces grouped by business vertical.

Your organization wants to increase Slack usage across departments, and you anticipate new workspace requests.

Given these business requirements, what is the best way to manage requests to create new workspaces?

A.

Review, collaborate, approve, and reject workspace requests in one public, searchable channel.

B.

Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.

C.

Do not allow end users to request new workspaces; instead, encourage them to create more channels.

D.

Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.

Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.

How should Shonda address this request?

A.

Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.

B.

Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.

C.

Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.

D.

Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.

You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.

What should you do to manage this process?

(Select the best answer.)

A.

Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.

B.

Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).

C.

Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.

D.

Turn off the workspace request process, and require users to direct message (DM) their workspace admin.

Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.

Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A.

Limit the posting permissions to Org Admins, plus specific people.

B.

Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.

C.

Encourage employees to direct message the HR team with questions and confidential information.

D.

Archive the channel and create a new channel to eliminate the noise.

You're an Org Owner at a company that doesn't allow members to manage any Slack Connect permissions. A member reaches out with a concern: they sent a Slack Connect channel invitation to the wrong external company. The invitation was approved automatically.

What should you tell the requestor? (Select the best answer.)

A.

The requestor can choose how much channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

B.

Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

C.

All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

D.

All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.

Which TWO actions can you take within the External People Management dashboard?

(Choose 2 answers.)

A.

Remove external members from Slack Connect channels when they were invited with "Can only post" permissions.

B.

Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions.

C.

View all Slack Connect invitations.

D.

Approve or deny Slack Connect requests.

E.

View all external people connected to your org and the Slack Connect channels they belong to.