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Salesforce Salesforce-Slack-Administrator - Salesforce Certified Slack Administrator Exam

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Total 210 questions

A finance team wants to nominate a team member to be a Slack Workspace Admin.

Which team member's prior experience would make them the optimal candidate for this role?

(Select the best answer)

A.

The candidate encourages Slack etiquette in channels and frequently answers Slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.

B.

The candidate has experience creating custom integrations to improve the onboarding process for the company's new hires.

C.

The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company.

D.

The candidate relies on Slack in their day-to-day role and frequently asks the IT team questions about Slack features.

As a Workspace Admin, you've been tasked with launching Slack at your company.

You need to provide resources for beginners to learn more about Slack on their own.

What are the two best ways you can help your coworkers access relevant Slack learning materials?

(Choose 2 answers.)

A.

Ask members to review the 'Slack tutorials' section of the Help Center.

B.

Guide members to the Slack resources library on slack.com.

C.

Ask members to complete the Slack Certified Admin program.

D.

Invite members to watch the on-demand "How to launch Slack at your organization" webinar.

E.

Use the /feedback command or email feedback@slack.com to submit a support request to Slack.

You're an Org Admin for an organization with sales associates traveling globally.

You need to ensure Slack mobile access remains secure even if a device is lost or stolen.

What is the best option to increase the likelihood of keeping information on mobile devices secure?

(Select the best answer.)

A.

Require users to sign out of Slack on their mobile device when it's not in use.

B.

Require mobile devices to have a passcode.

C.

Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.

D.

Do not allow Slack app download on corporate mobile devices.

During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.

The original channel creators are no longer at the organization.

What is the most efficient strategy to ensure the channel prefixes are updated?

A.

Use your preference menu to create an automatic keyword notification for IT and BT.

B.

Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.

C.

Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk.

D.

Join all public IT channels and request access to private channels in order to update the channel settings.

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

A.

Allow everyone on the Customer Support team to approve and install the apps they need.

B.

Approve and install apps to integrate their support tools with Slack.

C.

Streamline an incident management workflow.

D.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.

Which of the following mobile security features is available to Jason?

A.

Block Workspace access

B.

Restrict access based on IP

C.

Block message copying and the downloads

D.

Make VPN mandatory

Your organization is on the Slack Enterprise Grid plan.

What are three benefits of syncing identity provider (IdP) groups?

(Select the THREE best answers.)

A.

Automatically adds or removes members of an IdP group to workspaces within your org.

B.

Makes membership for certain channels required to ensure that all members of an IdP group remain members of a channel.

C.

Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace.

D.

Automatically assigns system roles.

E.

Automatically assigns approved apps to certain groups within your org.

F.

Automatically assigns admin roles.

You're the Slack Workspace Admin at a mid-sized company. You're working on an onboarding strategy that encourages members to self-start and learn about Slack at their own pace.

Which strategy should you choose?

(Select the best answer.)

A.

Use Workflow Builder to create an onboarding workflow with webinars and Help Center articles.

B.

Host a hackathon that allows new employees to learn about building Slack apps.

C.

Use a custom bot to pair employees up, and have onboarding buddies help train new hires on Slack.

D.

Host a Slack 101 training for new hires to onboard them.

Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.

What type of workspace access would be most suitable for Preethi?

A.

Member with no deactivation time

B.

Single-channel Guest with deactivation time in six months

C.

Member with deactivation time in six months

D.

Multi-channel Guest with deactivation time in six months

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.

What should Chandler do next?

A.

Create a public channel for coordination, but continue using group DMs, and DMs for content that needs to stay private.

B.

Continue using the group DM, and invite the new members to it.

C.

Start a new group DM with only the new members of the team.

D.

Convert the group DM to a private channel, and then invite the new members.