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CompTIA TK0-201 - CTT+ Exam (Certified Technical)

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Total 613 questions

Which of the following virtual tools would be BEST for students in an online synchronous class to indicate they have a question?

A.

Click the No button

B.

Call the tech support line to forward the question

C.

Email the question to the instructor

D.

Send the question over the chat line

A learner finds that the procedures taught in a course fit perfectly into the needs of the business. When returning to work the student finds that their workload yields insufficient time to perform the procedures. Which of the following BEST represents the failure in information transfer?

A.

Teaching how but not why

B.

Poor managerial support

C.

Recall in practical situations

D.

Failure of problem-solving training

A new trainer is continually receiving poor evaluation scores. Which of the following is the MOST effective way of evaluating overall performance to improve scores?

A.

Send the trainer to a Train-The-Trainer workshop for the content area being taught.

B.

Record video of a class and evaluate it with a more experienced instructor.

C.

Record audio of a class and evaluate it with a more experienced instructor.

D.

Discuss the metrics that are currently being used and provide additional measures of performance.

Which of the following is a disadvantage of using handouts?

A.

Some students will be able to find pertinent information

B.

Some students think handouts take the place of note taking

C.

Students are more likely to pay attention to the presentation

D.

Students who peruse the handout might think of questions to ask

After performing a needs assessment, the trainer determines that the audience’s skills and talents do not coincide with the training that the organization is requesting. The audience’s skill level is inadequate and it is not possible to move forward with the curriculum suggested by the organization. Which of the following would be the BEST approach for the trainer?

A.

Work with the most competent individuals and ask them to assist others.

B.

Initiate training and try to compensate for the skill deficiencies throughout the lecture.

C.

Initiate training ignoring the original course design and train on the skills that they currently need.

D.

Report the finding to the organization and suggest another training strategy.

An instructor is teaching a class that is filled with a variety of acronyms and technical jargon. Which of the following would help reinforce the definitions of the terms while using the least amount of classroom time?

A.

Create written vocabulary quizzes for each module of the course.

B.

Provide and use a reference page or glossary of terms.

C.

Ask the learners to review the terms in the materials during breaks.

D.

Have the learners quiz each other over the terms in the first part of class.

A learner asks a question and the instructor gives a response. Which of the following should the instructor do NEXT?

A.

Use non-verbal communication as verification.

B.

Ask other learners for verification of the answer.

C.

Ask the learner. "Did I answer your question?"

D.

Ask the learner to reference the technical manual for verification.

Which of the following describes a high-order question type?

A.

An instructor asks a specific student a question.

B.

An instructor tells a fictitious story to illustrate an example.

C.

An instructor asks how many steps are in a process.

D.

An instructor asks learners to compare and contrast two elements.

A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?

A.

Student labs led by the instructor during class

B.

The trainer's mental notes about the students' ability

C.

The trainer evaluation form filled out by the students

D.

Short tests developed by the trainer

An instructor is preparing an application form for a new class which presents intermediate level material on a particular topic. Which of the following information should be included on the form?

A.

The students' education level

B.

The students' gender

C.

The students' experience

D.

The students' employer

An instructor has been asked by a customer to conduct a course in two weeks. The course material being used is outdated. Which of the following is the BEST course of action for the customer's request?

A.

Inform the customer that updated material is available.

B.

Ask the learners if they want to use the old material or the new material,

C.

Use the present material because the learners will not know the difference.

D.

Modify the material to meet current standards and teach the class.

A learner is attempting to complete a content rich online training module. Which of the following will inhibit the learner's ability to retain information in this setting?

A.

Minimal use of small graphics

B.

Bold text fonts introducing new topic areas

C.

The topic of the lesson

D.

Use of many long videos

A learner asks a question that the instructor did not understand. Which of the following should the instructor do?

A.

Ask the learner to hold the question until a break and then discuss the question.

B.

Ask the learner to rephrase the question.

C.

Ask the class to rephrase the question.

D.

Ask the learner to research the answer and share their findings with the class.

Which of the following methods should be used to positively motivate students in a mandatory training session?

A.

Create empathy with the students by stating you do not want to be there either.

B.

Allow students to determine their break times to provide them a feeling of control.

C.

Rush through the material so that the class ends early.

D.

Inform students that their participation in the class will be evaluated and reported.

Which of the following is a reason learners are NOT responding to questions from a trainer?

A.

The trainer is an expert and the learners do not have questions.

B.

Only open-ended questions are being asked and learners do not know the specific answers.

C.

The trainer is providing positive feedback when questions are asked.

D.

The trainer is not pausing long enough before answering the questions themselves.