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CompTIA TK0-201 - CTT+ Exam (Certified Technical)

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Total 613 questions

An assessment technique that focuses on the development or improvement of a program is known as:

A.

Objective evaluation

B.

Formative evaluation

C.

Skill transfer

D.

Summative evaluation

The MOST significant advantage of using structured exercises in a training session is that participants:

A.

Will benefit from exchanging information with their peers.

B.

Are allowed to practice and receive feedback on new skills.

C.

Are allowed to reflect on their skill sets.

D.

Will receive a lot of new information.

An instructor has been hired to instruct a pre-packaged course; however, the site manager informs the instructor that the learners have been overly prepared for the course and that the first three chapters of the material should already be known by the learners. Which of the following is the BEST course of action?

A.

Skip the first three chapters of the material and spend more time on the remaining material.

B.

Skip the first three chapters of the material and reduce the length of the course accordingly,

C.

Quickly cover the first three chapters of the material ensuring the learners actually know it.

D.

Follow the syllabus and pre-set time table as the course has been designed.

An instructor is using an example where the students are contractors for an organization and have been brought in to perform a specific task. The instructor then begins to question the students regarding the example. This isusing which of the following questioning types?

A.

Clarifying

B.

Probing

C.

Closed-ended

D.

Hypothetical

In a learner-centered environment, an instructor's role should be to present information and guidance which allows learners to:

A.

Decide what skills they will achieve

B.

Develop their concepts around the objective

C.

Decide the objectives

D.

Determine how they learn

A company is hosting a major training event which several other companies have been invited to attend. The instructor is onsite and has already started the training. All of a sudden, the fire alarm goes off and everyone is instructedto leave the facility. After a 30-minute delay, everyone is instructed to reenter the building. Which of the following actions is the BEST way for the instructor to get the training back on schedule?

A.

Keep the learners 30 minutes longer to make up the training

B.

Reschedule the training for another day

C.

Continue the training as scheduled and do not make it up

D.

Adjust the schedule to allow 30 minutes for lunch instead of one hour

An instructor is conducting a highly technical subject with a large media presentation. Just after getting started the bulb blew out on the overhead projector. Which of the following will BEST allow the class to continue without interruption?

A.

Make copies of the slide presentation to hand out to the class.

B.

Take a break and seek out the facility manager for assistance.

C.

Tell the learners to follow along in their textbooks and not worry about the slides.

D.

Dismiss the learners and reschedule for the following day.

During the start of a class an instructor uses jargon and acronyms that are familiar to most of the learners and that are part of the course content. Which of the following BEST describes what the instructor is doing?

A.

The instructor is establishing credibility and using appropriate communication skills.

B.

The instructor should avoid using jargon and acronyms before explaining them because it could confuse the learners.

C.

The instructor is establishing credibility but is not using appropriate communication skills.

D.

By using jargon and acronyms the instructor is being arrogant and showing off their skill level in the subject matter.

A corporate trainer has their session recorded on video as a part of their evaluation. Throughout the video, the evaluator noticed that the trainer stood in front of the room throughout the entire session. The presenter MOSTlacks which of the following methods of communication with learners?

A.

Opportunities for questions and answers

B.

Interpersonal skills

C.

Group involvement

D.

Management of course flow and training activities

It is obvious that the class is becoming uninterested in the material being taught. Which of the following is the BEST way to remedy the situation?

A.

Provide more notes on the content.

B.

Provide links to a website with more information on the material.

C.

Provide detailed review of the material.

D.

Provide tangible rewards for correct answers.

An instructor has become ill and cannot continue a course. A new instructor is brought in, but has received no knowledge transfer from the previous instructor. Which of the following is the BEST option to assess the learner's knowledge level quickly?

A.

Proceed with the course at a beginner level

B.

Ask the learners during introductions

C.

Assume all learners' knowledge is equal

D.

Administer a written pre-test

Which of the following is a reason that none of the learners respond to a trainer's closed-ended question?

A.

Learners may not know the answer to the specific question.

B.

The question was not directed to a specific student to answer.

C.

The trainer is pausing too long for a response.

D.

Closed-end questions do not require answers.

While teaching a class the instructor constantly notices a learner is straining to see the information on the whiteboard and is looking frustrated. The instructor asked the class if everyone understands the material, and thelearners confirmed that they all understand the material. Which of the following can the instructor do to improve the learning opportunities for the frustrated learner? (Select TWO).

A.

Ask the learner to sit closer to the whiteboard so it can be seen easier.

B.

Approach the learner during lunch to see if the material is being understood.

C.

Ask one of the advanced learners to check on the frustrated learner.

D.

Give the learner homework to see if they understand the lesson.

E.

Call the learner to the front of the class to explain some of the material.

While teaching, an instructor comes across an important point. Which of the following shows how an instructor could BEST communicate this to the students? (Select TWO).

A.

Cover it just like the other material

B.

Use a monotone delivery method

C.

Change the pitch of delivery

D.

Highlight in the instructor's manual

E.

Use more pronounced hand gestures

During a virtual class session, the trainer is having issues with learners speaking at the same time during a discussion. Which of the following actions should the trainer take?

A.

Disable the chat feature to avoid interruptions by learners

B.

Review the policy on proper etiquette for online chat

C.

Post the lesson online for learners to view

D.

Have learners podcast their comments to the instructor