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CompTIA TK0-201 - CTT+ Exam (Certified Technical)

Page: 9 / 13
Total 613 questions

An instructor listens to a learner's question and repeats it back to them. This is an example of which of the following?

A.

An activity that uses questions to lead learners to the application of knowledge.

B.

An active listening technique used in a classroom setting.

C.

An activity that encourages learners to ask and answer their own questions.

D.

An activity that creates opportunities for learners to contribute to the discussion.

A contract instructor is preparing training materials for a corporate client. The corporate client has supplied standardized material, but wishes to tailor it for their particular needs. Which of the following steps would BEST address this situation?

A.

Use the standardized material and supply the learners with supplemental visual aids,

B.

Modify the standardized materials as necessary to suit the expectations of the corporate client.

C.

Use the standardized material and explain how this material will be sufficient to meet their needs

D.

Ask the corporate client to supplement the material after the class.

A learner returns from break ten minutes late during a short lecture. Which of the following is the BEST response?

A.

Have a time management discussion with the learner after the lecture.

B.

Interrupt the lecture and acknowledge the learner's return.

C.

Stop the lecture and quickly review with the learner.

D.

Continue on with the class and discuss time management with the entire class.

An instructor is delivering a course session that has a small amount of content and an adequate amount of time. Which of the following question types is BEST for this situation?

A.

Closed-ended

B.

Guiding

C.

Open-ended

D.

Hypothetical

When writing assessment items which of the following should a trainer do?

A.

Use easy grading by creating patterns in multiple-choice assessments.

B.

Provide unnecessary details to ensure learners understand the information.

C.

Ensure there are an equal number of items for matching questions.

D.

Create concise questions without repetition of leading words in answers.

Students in a class complain about the temperature of the room. The client expressed that they wanted the room colder so that students would be more alert during the class. Which of the following actions should the trainer take?

A.

Tell the students the client wants it colder and suggest the use of jackets.

B.

Express to the client that the temperature should be raised.

C.

During a break, purchase a heater and put it in the room.

D.

Block the cold air vents to raise the temperature of the room.

To avoid students from being distracted during learning, it is a good practice to:

A.

Allow for a period in the beginning of the lesson for learners to check their emails.

B.

Allow the learners to use the Internet as a resource.

C.

Set the lesson as default on the workstation and disable all other applications.

D.

Disable all visual media and allow learners to type responses.

A trainer is contracted to teach from a particular outline and prepares accordingly. During the introduction, it is determined that the students are already versed in some topics and expected to review additional topics not included in the course outline. Which of the following is the BEST response?

A.

Explain that the contract requires teaching to the outline without deviation and begin the course as planned.

B.

Clearly mark areas for quick review and speak to management at the first opportunity.

C.

Excuse the students who already know the material and arrange for an advanced course.

D.

Change the outline to satisfy all students’ expectations.

The client has provided third party training materials to use during a class. The trainer notices that several outcomes for the training are not covered in the material. Which of the following should the trainer do to prepare to teach the course?

A.

Inform the students they will need to learn material not covered.

B.

Research and provide supplemental materials approved by the client.

C.

Purchase another vendor’s materials and add it to the client’s bill after the training.

D.

Create a course outline that includes material not covered in the outcomes.

During the course introduction, a student expresses that an objective they expected to be covered in the course is not listed. Which of the following actions should the trainer perform?

A.

Inform the student that they may not want to finish the course

B.

Remove the student’s evaluation of the course

C.

Comment that the objective topic is not required

D.

Direct the student to additional resources on the objective

A problem occurs while delivering a course. The trainer was not prepared for this problem and needs to maintain credibility with the class. The trainer should:

A.

Continue training as if nothing happened.

B.

Make the problem a learning moment.

C.

Blame other members of the training team.

D.

Fault the training materials for the problem.

A class has a few students who have prior knowledge in the subject matter. After teaching the lesson, which of the following would be the BEST way to proceed?

A.

Put the class on break

B.

Start the next lesson

C.

Begin a thorough review of the lesson

D.

Solicit stories from the students

By the first break in a mandatory course, the students’ non-verbal communication demonstrates a lack of connection with the subject matter. The instructor can then:

A.

Use more elaborative questioning to elicit connections.

B.

Continue with the course and make no adjustments.

C.

Create scenarios on more interesting topics than the objective.

D.

Remind the students that this is a requirement.

A student insists on asking advanced non-relevant questions during class. The instructor believes the student is challenging their knowledge. Which of the following shows how the instructor would BEST handle the situation?

A.

Address the issue in private with the student at the next break.

B.

Address the issue by removing the student from the classroom.

C.

Address the issue publicly in front of the class.

D.

Address the issue by ignoring the student.

When facilitating a group discussion, the trainer must: (Select TWO).

A.

Put learners together who do not cooperate.

B.

Handle disruptions discreetly.

C.

Encourage respectful interactions.

D.

Abruptly interrupt any conversations that go off topic.

E.

Give close-ended questions to groups.

F.

Put learners of the same level together.