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CompTIA TK0-201 - CTT+ Exam (Certified Technical)

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Total 613 questions

An instructor notices a learner is not completing the practice exercise that has been assigned. Which of the following is the BEST way to elicit participation?

A.

Ask the non-participating learner how they are doing and if they have any questions.

B.

Re-assign the exercise as a group activity.

C.

Alter the exercise for the non-participating learner to suit their learning style.

D.

Offer a class-wide reward for the completion of the exercise.

At the end of a class, the instructor provides an online evaluation of the course to the learners. Which of the following is MOST appropriate to put on the evaluation? (Select TWO).

A.

Instructor's presentation abilities

B.

Accessibility of the facility

C.

Technical accuracy of the course material

D.

Amount of time the learner studied for the course

E.

Job title of the learner

At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?

A.

Contact the IT staff to determine when the Internet connection will be available.

B.

Ask the learners to complete the evaluation form after returning to their desks.

C.

Submit in the post-class report why evaluations were not complete.

D.

Provide paper copies of the online evaluation to the learners.

Which of the following would an instructor do with a new class to get the learners involved?

A.

Have the learners introduce themselves.

B.

Lecture on the topic and then ask questions about the lecture.

C.

Have the learners stand around and talk to each other.

D.

Give a survey to assess each learner's knowledge.

During a classroom demonstration that uses a shared desktop program, the computer network becomes unavailable. After several attempts to resolve the issue the network remains unavailable. Which of the following is the BEST option to continue with the demonstration?

A.

Have the facilities coordinator provide a projector.

B.

Continue with the demonstration with all learners looking at the instructor's screen,

C.

Continue the demonstration by explaining what is on the instructor's screen.

D.

Postpone the class until the network becomes available.

An instructor is a member of an organization that has recently received a great deal of unfavorable publicity about the actions of many of the organization's members at a recent convention. The instructor has just received the first instructional assignment since the publicized events took place. In this situation, which of the following must the instructor do FIRST to gain the respect of the audience?

A.

Demonstrate acceptable personal conduct

B.

Demonstrate content expertise

C.

Demonstrate flexibility in response to learner needs and interests

D.

Demonstrate effective questioning techniques

A learner is consistently questioning their performance during a lab activity and needs the instructor's approval. The instructor observes that the learner is very hesitant to do the lab steps but completes the work correctly. Which of the following would the instructor do to BEST aid the learner?

A.

Immediately go back to observe the learner when lab activity is required

B.

Help other learners first then go to the one learner.

C.

Allow time before or after class for the learner to complete the activities.

D.

Reaffirm the correct abilities of the learner

When presenting a topic, which of the following is the BEST way to establish eye contact to ensure learner interest and participation?

A.

Look around the room as to not intimidate any specific learner.

B.

Briefly make eye contact with each learner as the instructor moves around the room.

C.

Stop and look at each individual for a few seconds to let them know they are important to the class.

D.

Avoid contact and focus on the media being used so the learners can do the same.

An instructor notices that the course participants are sluggish, engaging in side conversations and appear somewhat distracted. Which of the following should the instructor do to reengage the learners? (Select TWO).

A.

The instructor should give a quiz to see if the learners retained information so far.

B.

The instructor should use an energizing activity as a redirector.

C.

The instructor should tell the learners why it is important to pay attention at all times

D.

The instructor should give the participants a break.

E.

The instructor should report their behavior to management

An instructor evaluates learners using both written and oral exams and multiple choice quizzes. Which of the following should be added for a complete evaluation of each learner?

A.

Observations

B.

Course evaluations

C.

Independent study

D.

Uniform testing

An instructor delivering a class with thirty learners defines acceptable and non-acceptable behavior at the beginning of the class on the first day. The instructor also requests learners to be on time. The second day of class a few learners show up late to class. Which of the following is the BEST course of action to take to resolve this issue?

A.

Start the class and as each late learner comes in, thank them for joining the class.

B.

Wait to start the class until all the learners have arrived and are react to start.

C.

Once all the learners have arrived, remind the learners of all the class policies.

D.

Begin class on time and privately talk with the learners who were late.

An instructor is hosting an online course with ten learners. Half of the learners have taken online courses before and are familiar with virtual courses. The other half of the class is new to the virtual environment. Which of the following should the instructor do FIRST to help all of the learners understand what is required for the course?

A.

Provide a link to the course requirements with a tutorial.

B.

Remove the learners from the class and have them return after a general computing course.

C.

Email each learner welcoming them to the class and have them introduce themselves.

D.

Have the learner's advisors train the learners on the virtual environment.

An instructor is delivering a course with limited time and has learners with various skill levels. Which of the following would the instructor do to BEST follow up any needs of the learners?

A.

Offer fee based consulting for the program

B.

Divide the class into groups with similar skill sets

C.

Provide additional material on the technology

D.

Contract for additional training time

Trainees reported that a trainer's innovative use of media greatly enhanced their ability to understand course content. Which of the following audiences is MOST likely to need this information?

A.

The company that pays to have its employees trained

B.

The person who schedules trainers

C.

The instructional designer

D.

The other trainers who teach the same course

An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?

A.

Read the comments to gain understanding of the low scores to find specific areas to work on.

B.

Re-develop the course from scratch.

C.

Practice the course in front of other instructors to receive direct feedback on how to improve.

D.

Contact each learner and ask for clarity on their responses.