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CompTIA TK0-201 - CTT+ Exam (Certified Technical)

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Total 613 questions

An instructor is preparing to teach a class that requires a component break down demonstration. After arriving, the instructor is told by the client that this class will be taught as lecture only. Who is responsible for preventing this type of conflict in the future?

A.

The instructor's contract manager because pre-course student assessments should have addressed this need.

B.

The instructor because a pre-course classroom setup assessment should have been conducted.

C.

The client's training manager because they should know how to properly deliver this training.

D.

The client's training coordinator because they should setup that class according to delivery method normally used for the topic.

An instructor noticed that several participants would look away when questions were being asked while other individuals would continue to answer. Which of the following could the instructor do to involve all participants?

A.

Stop the class and ask if there were any problems with the instruction of the class.

B.

Pull individuals aside to identify reasons for lack of participation.

C.

Inform the class that everyone needs to participate to pass the class.

D.

Assign small groups and give each a task.

An instructor is preparing to deliver a hands-on lab course. The client provides material and asks the instructor to develop a method to determine the skill increase from the course. Which of the following should the instructor prepare?

A.

A pre-class and post-class assessment

B.

A verbal quiz to be given at the end of each course topic

C.

A comprehensive lab that incorporates all of the skills taught in the course

D.

A written exam to be given at the completion of the course

Which of the following is the MOST effective action for improving participation during a questioning session?

A.

Call on individuals by name to engage them.

B.

Have each learner take turns asking and answering a question.

C.

Ask for raised hands if they know the correct answer.

D.

Move closer to the participants in order to actively engage them.

An instructor is conducting a virtual classroom with an international audience and finds that any single method used for delivery of the material leaves about a third of the learners uninvolved. Which of the following is the BEST course of action?

A.

Send out a public message to the class asking which method of delivery is working best for the class

B.

Send out a private message to each learner asking which method of delivery is working best for them

C.

Query for commonalities amongst the learners,

D.

Continue to use multiple means of delivery

An instructor is teaching an advanced topic. A student does not have the prerequisite skills needed for this class and continues to fall behind. The student is visibly frustrated. Which of the following is the MOST appropriate action?

A.

Recommend that the prerequisite class be completed prior to returning

B.

Assign an advanced student as a partner to help in learning

C.

Allow the student to continue with the current course objectives

D.

Offer to meet with the student after class for additional assistance

An instructor asks a question and a learner provides an incorrect answer that has nothing to do with the question asked. Which of the following is the BEST response?

A.

Ask another learner to provide an answer to the question.

B.

Repeat the question exactly as originally stated.

C.

Rephrase the question completely and ask it again.

D.

Reprimand the learner for their response.

An instructor has placed the learners into groups to discuss several topics. When the instructor walked around to monitor the group progress, the learners were off-task. Which of the following contributes MOST frequently to this situation?

A.

The learners were disinterested in group discussions about the topics.

B.

The learners were neither familiar with nor understood the assigned topics.

C.

The learners were not comfortable with the members of the group.

D.

The learners were ready for a break and the instructor failed to recognize this.

A learner shows up for class dressed inappropriately. Which of the following is the FIRST action the instructor should do?

A.

Take the learner aside and inform the learner of the dress code policy.

B.

Point out the violation of dress code in front of the other learners.

C.

Remove the learner from class until they adhere to the dress code.

D.

Give all the learners a break and address the situation with the point of contact

An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?

A.

Inform the learners that most of the same material will be covered in the next class session.

B.

Have the learners watch a recorded session of the class.

C.

Request that those learners with bandwidth issues be moved to an in-person live class,

D.

Cancel the current session and schedule a make-up class.

When a learner responds incorrectly to a question during class, an instructor should give some acknowledgement for the answer. Which of the following is the BEST reason for this action?

A.

Use the incorrect answer to move the class to a different topic

B.

It enforces active participation and creates teachable moments

C.

Wrong answers should be pointed out and corrected quickly to prevent misconceptions

D.

It ensures participation is limited to the correct answers

While the class is working on training modules, the instructor intermittent polls them to determine their pace in relationship to the daily objectives. Which of the following BEST describes what skill the instructor is demonstrating?

A.

Determine and apply appropriate motivational strategies for individual learners,

B.

Provide assistance for learners to identify and achieve initial, intermediate and terminal objectives.

C.

Control the flow and timing of the course based on learner needs ensuring that objectives are covered,

D.

Monitor learner comfort level during the use of participatory activities.

To illustrate a point, the trainer uses a joke that the class does not understand. Which of the following should the trainer do next?

A.

Attempt to save the situation by telling another joke

B.

Pretend nothing happened and continue with the lesson

C.

Retell the joke explaining its punch line

D.

Decide not to use humor in future presentations

An instructor asks a class if they understand the material being covered. Which of the following BEST describes the skill the instructor is demonstrating?

A.

Plan and use a variety of reinforcement techniques during training.

B.

Determine the learners need for clarification and/or feedback.

C.

Evaluate the effectiveness of the training to meet the learning objectives.

D.

Compare learner achievement with learning objectives.

After a training class was completed, the instructor conducted several passive on the job observations of each learner who attended the class. Which of the following is the primary benefit of the observations?

A.

It measures the application of the skills taught.

B.

It validates the quality of the course material.

C.

It requires the learners to use what they learned.

D.

It helps to reinforce the learning concepts.