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Salesforce User-Experience-Designer - Salesforce Certified User Experience Designer (SP25)

What are three benefits of asking the user to think aloud during a user task? Choose 3 answers

A.

No special equipment needed

B.

Natural process

C.

Unblasedbehavior

D.

Flexibility

E.

Raw stream of thought

A UX Designer is creating an experience to help organize content into collapsible sections.

Which Lightning component should be used?

A.

Einstein Next Best Action

B.

Lightning Toggle

C.

Accordion

D.

Highlights Panel

A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviewsthe designers finds there is no clear consistent sale process

What should the designer do next

A.

Tell the customer they need to improve operations before anywork can be done

B.

lock the findings and move forward with presenting possible solutions

C.

recommend field level validation to ensure users are entering the correct data

D.

conduct a workshop with stakeholders to align on correct state and build consenses

A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interface across Cloud Kicks' various platforms.

On which three platforms could the designer use SLDS resources?

Choose 3 answers

A.

Android

B.

Visualforce

C.

Heroku

D.

MuleSoft

E.

Azure

Which part of the Salesforce Lightning Design System (SLDS) should be used to create visual consistency with regard to alignments, grids, spacing, and typography'

A.

Component Blueprints

B.

BEM Naming Classes

C.

Utility Classes

A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.

Which three business outcomes represent these values?

Choose 3 answers

A.

Less employee turnover

B.

Greater market share

C.

Economic growth

D.

Critical investing

E.

Fewer workplace debates

Cloud Kicks has an existing customer Experience Cloud portal that is performing well.

Which has the highest probability of increasing customer engagement?

A.

Choosing personalized branding

B.

Customizing page layouts

C.

Recognizing peers with badges

A Development team is not valuing the results of a usability testing session.

How should acceptance of the results be increased?

A.

Include links tobest practice artides for each finding.

B.

Invite team members to observe usability sessions.

C.

The Development team can perform script testing.

D.

Create a new prototype to demonstrate improvement.

A UX Designer has been asked to improve Salesforce adoption among salesrepresentatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.

What should the designer do next?

A.

Tell the customer they need to improve operations before any work can be done.

B.

Log the findings and move forward with presenting possible solutions.

C.

Recommend Field Level Validation to ensure users are entering the correct data.

D.

Conduct a workshop with stakeholders to align on the current state and build consensus.

A UX Designer wants to customize the end user's Salesforce app experience.

Which administrative capability should be used for mobile navigation menu setup?

A.

Menu tabs can be based on different user types.

B.

Menu tabs visibility is based on user location.

C.

Menu tabs can be Visualforce and Lightning pages.