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CompTIA 220-1101 - CompTIA A+ Certification Exam: Core 1

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Total 865 questions

A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?

A.

Cat 5

B.

Cat 5e

C.

Cat 6

D.

Cat 6a

A user calls the help desk lot assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone's audio to the NFC speaker. Which of the following sequences should the help desk technician walk the customer through to accomplish this task?

A.

Enable NFC on the speaker. Ensure the speaker is less than 33ft (10m) from the Android phone. On the phone's Bluetooth settings menu for Connected Devices, select Pair New Device. Tap to accept the connection to the speaker when the prompt is displayed on the phone's screen.

B.

Enable NFC and Bluetooth on the Android phone. From the Android phone's Bluetooth settings menu for Connected Devices, select the Previously Connected Devices option. Select a listed device that most closely matches the speaker. Tap lo accept the connection lo the speaker when the prompt is displayed on the phone's screen.

C.

Enable NFC and Bluetooth on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

D.

Enable Wi-Fi on the speaker. Enable Wi-Fi on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?

A.

Power cycle the laptop.

B.

Plug in the monitor to the USB port.

C.

Adjust the monitor display settings.

D.

Power cycle the monitor.

A user’s Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionally. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Select TWO).

A.

Replace the video card.

B.

Research the requirements of the application.

C.

Install a new case fun.

D.

Run chkdsk on the HDD.

E.

Check the Event Viewer logs.

F.

Reinstall the application.

A user is unable to connect a mobile phone while in a car. However, a second mobile Device is able To connect in The same car, WHICH of the Following settings should the user check on the first phone?

A.

Wi-Fi

B.

Hotspot

C.

Bluetooth

D.

Location

Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?

A.

NFC

B.

Hotspot

C.

Bluetooth

D.

USB

A user reports that all print jobs sent to a laser printer have random and incorrect characters throughout the pages. Which of the fallowing actions should the technician do to resolve this issue?

A.

Replace the fuser.

B.

Adjust the rollers.

C.

Update the driver.

D.

Shake the toner

A user receives the following error when trying to reboot a computer:

Which of the following is the MOST likely cause of this error message?

A.

Corrupted bootloader

B.

Faulty RAID controller

C.

Failed hard drive

D.

Incorrect storage device driver

A desktop support technician is building a new desktop that features the fastest internal storage. Which of the following BEST suits this request1?

A.

SATASSD

B.

SATA HDD

C.

M2PCIeNVMeSSD

D.

PCIe SATA HDD

Which of the following does a DHCP reservation MOST likely apply to?

A.

Smart TV

B.

Mobile device

C.

Workstation

D.

Printer

A technician is attempting to connect the wired LANs at two nearby buildings by installing a wireless point-to-point connection. Which of the following should the technician consider?

A.

NFC protocol data rate

B.

RFID frequency range

C.

Bluetooth version compatibility

D.

Allowable limits for transmit power

To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?

A.

Access point

B.

Patch panel

C.

Hub

D.

Firewall

E.

Wall jack

A technician is installing a USB Wi-Fi card. Which of the following would be the MOST appropriate way for the technician to receive the latest official drivers for the device?

A.

Download the drivers from the vendor's website.

B.

Allow the OS to install the drivers automatically.

C.

Utilize a third-party. non-OEM driver.

D.

Run the autoinstall CD.

An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard. Which of the following connectors should the IT technician inspect further?

A.

RJ45

B.

Straight tip

C.

DB9

D.

Molex

A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?

A.

SODIMM

B.

VRAM

C.

DDR4

D.

ECC

An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?

A.

Require the technicians to spend more time testing theories to determine the root causes of issues.

B.

Require the technicians to verify full system functionality when resolving issues.

C.

Require the technicians to gather more information when speaking with users about issues.

D.

Require the technicians to document the findings, action, and outcomes of issues.

An end user needs to upgrade the hard drive on a laptop and wants one that is fast and shock resistant. Which of the following is the BEST option for this end user?

A.

Hybrid HHD/SSD

B.

5,400rpm HDD

C.

7,200rpm HDD

D.

NVMe SDD

A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue?

A.

System board

B.

Paper tray

C.

Memory

D.

Fuser

A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible I TB HDD. A technician assesses the user's hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?

A.

1TB NVMe SSD

B.

1TB flash drive

C.

1TB SATA SSD

D.

1TB SAS

A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?

A.

Following corporate procedures

B.

Testing before deployment

C.

Documenting the findings

D.

Establishing a plan of action