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Avaya 37820X - Avaya Midsize Solution Design Exam

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Total 65 questions

Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.

What would be the least costly solution that will meet their requirements?

A.

A Video Collaboration Solution for IP Office XT endpoint with embedded server

B.

A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360

C.

One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room

D.

One MCU9 License for each board room and one XT5000 endpoint In each board room

Refer to the exhibit.

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

A.

To IP Office and anchored In IP Office: A-6

B.

Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B

C.

Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5

D.

Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7

A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.

Which benefit would you tell them?

A.

WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.

B.

WiFi provides voice and data access for users.

C.

DECT Is voice only and the chance of hacking Is minimal,

D.

DECT supports longer distances than Wi-Fi.

What are two reasons to use Voicemail Pro for recording? (Choose two.)

A.

Each Avaya Contact Center Select voice agent license includes a recording license.

B.

It provides reporting such as how many times a call was put on hold.

C.

It offers live monitoring of voice and screens.

D.

No additional licensing is needed to allow any user call recording via a button.

What is the Vantageâ„¢ Voice Assistant?

A.

An optional licensed feature for any Vantage device

B.

A Vantage application from the Apple app store

C.

A Vantage application for the K155

D.

A Vantage application from the Google Play store

With the Avaya IXâ„¢ Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

A.

Basic

B.

Plus

C.

Business

D.

Platinum

With Avaya Spaces, which statement is true about the what users can do?

A.

Guest level users can only text chat other users.

B.

All levels of users can text chat and video call.

C.

Only Member level users and above can video call.

D.

Only the Owner/Admin level users can video call.

Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.

In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

A.

Button programming

B.

Modify their personal directory.

C.

Create personal short codes.

D.

Correct their personal entry in the system directory.

Refer to the Scenario: IT-FAC.

With their new IP Officeâ„¢, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.

In addition to the number of trunks required to extend calls, what other design issue must be considered?

A.

The incoming and outgoing trunk must be digital.

B.

The Incoming trunk can be analog or digital and the outgoing trunk must be digital.

C.

The incoming and outgoing trunk can be analog or digital.

D.

The incoming trunk must be digital and the outgoing can be analog or digital.