Avaya 6211 - Avaya Aura Contact Center Multimedia Implementation Exam

You need to launch the CCT Web Administration Client to perform administrative tasks. How do you access the CCT Web Administration Client?

Which type of dialing is it when the outbound call is made automatically after presentation to the agent?

What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and whenagents are returned to Outbound activities?

Which Avaya Aura® Contact Center component is the application agents used to handle voice and non-voice contacts?

During the design of the Outbound Campaign, the administrator chooses between two types of dialing. Which two types of dialing options are available when designing the Outbound Campaign? (Choose two.)

Which Communication Control Toolkit server software component is used to import bulk resources from the Windows server into the CCT database?

When verifying the Communication Control Toolkit (CCT) server was added during installation to the configuration page of the Contact Center Manager Administration (CCMA), which server is associated with the CCT server?

You have installed the Avaya Aura® Contact Centersoftware and you are now preparing to test the software connections. What are two functions of the Reference Client? (Choose two.)