ServiceNow CIS-FSM - ServiceNow Certified Field Service Management (FSM) Implementation Specialist

What criteria are utilized in auto-assignment of work order tasks? (Choose three.)

When a dynamic scheduling task filter's auto assignment frequency is set to immediate, what happens?

Where can dispatchers view the location history of field agents to track and review their activities over a historical period?

Configuring SMS notifications to customers that include an agent's current location and estimated time of arrival depends on which plugins? (Choose two.)

Dependencies can only be set for work order tasks in which state?

What controls the visibility of the ‘Optimize route’ option in the more actions menu in the agent card on dispatcher workspace?

As it pertains to dynamic scheduling configuration, matching criteria, weighting, and ranking method are components of what?

When using mandatory skills and dynamic scheduling, which matching criteria should be configured in the dynamic scheduling task filter?

What determines which tasks appear on the task panel in dispatcher workspace?

Where can dispatchers view real-time locations of agents?