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ServiceNow CIS-SM - Certified Implementation Specialist - Service Mapping

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Total 60 questions

To begin the configuration of tag-based services, tag values must be defined where?

A.

Tag categories

B.

Tag catalogs

C.

Tag-based service families

D.

Tag libraries

When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?

A.

Class Change

B.

Class Upgrade

C.

Class Switch

D.

Class Downgrade

In the image, which one of the following best describes the lower icons?

A.

The connections from HAProxy are to other CIs that had errors during discovery.

B.

The connections from HAProxy are application clusters.

C.

The connections from HAProxy could not be identified and are marked as a Generic Application.

D.

The connections from HAProxy are marked as boundaries.

Which one of the following is a public IP Address?

A.

172.20.5.9

B.

225.16.0.5

C.

192.168.100.100

D.

10.0.6.8

Which one of the following is a valid format when entering SSH Private Key credentials?

A.

PEM

B.

PGP

C.

PDP

D.

PMI

Within the CMDB, all application CI Types/Classes are children of which parent class?

A.

Database Instance [cmdb_ci_db_instance]

B.

Software [cmdb_ci_software]

C.

Installed Software [cmdb_ci_installed_software]

D.

Application [cmdb_ci_appl]

E.

Licenses [cmdb_ci_license]

Which one of the following can be used to enable patterns to search for additional attributes and modify discovery logic defined in an Identification Section without modifying the baseline pattern and potentially impacting upgrades?

A.

Add step(s) to the pattern’s Identification Section.

B.

Add step(s) to the pattern’s Connection Section.

C.

Add step(s) to the pattern’s Extension Section.

D.

Add step(s) to the pattern’s Update Set.

E.

Add step(s) directly to the NDL code.

Which of the following are created automatically when using the map option Create pattern from generic application?

A.

Discovery Pattern, CI Type/Class, Process Classifier

B.

CI Type/Class, Process Classifier, Identification Rule

C.

Process Classifier, Connection Section, Discovery Pattern

D.

Identification Rule, CI Class/Class, Identification Section

In Event Management, which of the following rules allows for automatic task creation?

A.

Alert Management

B.

Event

C.

Task

D.

Alert Correlation

Which one of the following represents what the MID stands for in MID Server?

A.

Monitoring, Integration, and Discovery

B.

Management, Integration, and Discovery

C.

Management, Instrumentation, and Discovery

D.

Monitoring, Instrumentation, and Discovery

E.

MID is not an acronym.