ASQ CMQ-OE - Certified Manager of Quality/Organizational Excellence Exam
A company achieving 3 4 defects per million opportunities meets which of the following commonly accepted sigma levels?
A)
B)
C)
D)
Which of the following statements is true about a customer-driven organization?
When a unit of measure is being established for a product, the most important consideration is that the
Which of the following characteristics is expected in a leader but not a manager?
A company wants to provider training in quality at the appropriate levels for all employees in the company. Which of the following; people should be invited to help develop the needs analysis for this training?
Which of the following tools is used to determine whether special cause variation exists in a process?
A U.S. manufacturer has an offshore, single-source supplier for a critical part. Many of the parts are rejected by receiving inspection because they are out of tolerance, but the material review board subsequently accepts those rejects. If a process improvement team has been asked to focus on this problem, which of the following steps should the team take first?
When selecting new employees for jobs requiring cross-functional communication, one criterion a manager should consider is the employee's
Complaints have been received regarding a telephone voice-mail system being full and prohibiting new callers from leaving messages.
‘Which of the following types of teams should be chartered to address the voice-mail issue?
To be effective, a knowledge management system should include which of the following elements?