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SMRP CMRP - Certified Maintenance & Reliability Professional

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Total 148 questions

In developing a business plan for a maintenance and reliability improvement initiative it is important that the:

A.

plant manager leads the planning effort to develop the business plan so that ithas credibility and gains buy-in.

B.

business plan is entered into the Computerized Maintenance Management System and understood by the controller.

C.

business plan outlines a payback on investment of between 1- 1/2 years and2- 1/4 years, with metrics totrack.

D.

business plan is a formal document that is linked to the corporate business objectives and operating goals and other initiatives.

Which one of the following work order characteristics add the most value to the business?

A.

Accurate estimate of time and cost

B.

Correct equipment number used

C.

All parts ordered and received before work begins

D.

Properly categorized - expense versus capital

The maintenance function should be viewed in value added terms and should be associated with profit and the optimization of maintenance costs. When developing the maintenance budget, it is important to:

A.

Increase last year's budget by approximately 9.5% to 12% and be prepared to reduce the budgeted amount after management reviews the budget.

B.

Determine, through benchmarking, the percentage of money spent on maintenance compared to the Replacement Asset Value of equipment.

C.

Review the budget from the previous year and increase the budget for the upcoming year based on the effects of inflation.

D.

Base the budget on the individual needs of each specific equipment item annually.

In order to have the greatest control over maintenance spending, which method of budgeting and reporting would work best?

A.

Annual reduction of historical spending levels

B.

Historical spending

C.

Chargeback system where operations budgets and reports results

D.

Activity-based costing

What is defined as "the supervision of a process designed to alter and improve the function of a business"?

A.

Change Management

B.

Incremental Management

C.

Strategic Planning

D.

Commitment Management

Which of the following failures, when avoided,is considered a"best practice" for industrialmaintenance?

A.

Design induced

B.

Machine induced

C.

Self induced

D.

Manufacturer induced

Which of the following are leading tools or techniques to identify Maintenance and Reliability process improvements?

1. Total Productive Maintenance

2. Reliability Centered Maintenance

3. Historical analysis of spending patterns

4. Process benchmarking with industry leaders

A.

2, 3, 4

B.

1, 3, 4

C.

1, 2, 4

D.

1, 2, 3

Superior quality of a product or service can be maintained if the organization:

A.

continues product or service improvement and has effective market promotion.

B.

holds product specifications constant and historically accurate.

C.

ensures its marketing and field service quality controls are perfect.

D.

continually promotes its claims to superior quality and market leadership.

One way to stimulate and motivate your team member is to understand what drives human beings. Which desire does not motivate most of the time?

A.

Desire for Paycheck

B.

Desire for Ownership

C.

Desire for Competence

D.

Desire for Recognition

After examining the work order history, a maintenance manager finds 25% of the work orders were written and executed on the same day (unscheduled); 60% were formally scheduled the day before they were started; 20% of the work orders have emergency priority; 10% were on the schedule for about a week; and 5% were on the schedule for about a month or more. Your planners are responsible for expediting materials. The Maintenance Coordinator meets with your planners each afternoon to make the next day's schedule. Operations does (Operations do) a good job of preparing equipment for the day's scheduled work. Maintenance costs seem high relative to the value of the equipment being maintained. What should be done first?

A.

Nothing - this is a perfectly acceptable situation

B.

Concentrate on doing more Predictive and Preventive Maintenance

C.

Move the expediting function to the purchasing organization

D.

Work with the scheduling group to put work orders on the schedule earlier