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Salesforce CRT-271 - Certification Preparation For Community Cloud Consultants (SP25)

Salesforce CRT-271 Premium Access     Download Demo    
Page: 7 / 9
Total 285 questions

Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. TheSalesforce Admin has validated the following on the Community user profile: • Users Profile has Read Access on the Invoice Object • Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?

A.

Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type: Invoices.'

B.

Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'

C.

Verify that the Invoices tab is under the Selected tab in Community Management

D.

Verify that the Invoices tab is under the Selected tab in Community Settings Setup

Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer

A.

Implement a Web-to-case form to capture user details and use case details to create a Community user

B.

Create a publically accessible custom page with the registration details and add a link to the Community login page

C.

Use the registration form in the company website and allow users to register

D.

Enable the option Allow External Users to Self-register in the Community Management page

The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement? Choose 2 answers

A.

Assign relevant articles to a group

B.

Add the More Topics link to the navigation menu

C.

Make sure subtopics are enabled in the page headline

D.

Enable Feed Tracking for these topics

A Salesforce Admin enables "Allow Members to Flag" in Community Management.

Which two content types can member flag as inappropriate?

Choose 2 answers

A.

Articles

B.

Files

C.

Posts and Comments

D.

Topics

You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community. How are you are able to edit the public access settings? [Select Two]

A.

Go into the Community Page Manager and update the Page Access control to Public

B.

Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile

C.

Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly

D.

Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options

E.

Go into the Community Manager and select the objects that are available publicly

F.

Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

A.

Community Settings

B.

Community Builder

C.

Force.com Sites

D.

Site.com Studio

Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partneraccounts. Universal Containers wants each Channel Manager to be able to: • Grant Or remove employees access to the partner account. • Specify the access level (Read, Read-Write). • Add or remove a group of employees to the partner account. • Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?

A.

Leverage manual shares.

B.

Leverage Account Teams.

C.

Leverage public groups.

D.

Leverage sharing rules.

Universal Containers build a Community on the Customer Service (Napili) Template. The Salesforce Admin customised a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.

What is the status of the custom Lightning components on the page after the upgrade?

A.

The Lightning components are on the page, but will NOT load until the Community is published.

B.

The Lightning components are NOT on the page, but are available in the Community Builder

C.

The Lightning components are neither on the page nor in the Community Builder

D.

The Lightning components are on the page and load as expected.

A Community Admin is planning to add users and wants to send awelcome email for the community. Which three checks must the Community Admin perform? Choose 3 answers

A.

Make sure the users have their profiles established in the community

B.

Make sure the community is in Published status

C.

Make sure the community is in Active status

D.

Set the community in preview status to review before changing it to Active status

E.

Set the email check box option at the community level

Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select aTopic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?

A.

Set the Number of Articles property inside the Page Editor

B.

Update Knowledge Settings inside Setup

C.

Make sure Top Articles for Topics is enabled in Community Management

D.

Add the Top Articles component inside the Community Builder