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Salesforce CRT-271 - Certification Preparation For Community Cloud Consultants (SP25)

Salesforce CRT-271 Premium Access     Download Demo    
Page: 8 / 9
Total 285 questions

Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?

A.

Build a Surveys Lighting Component

B.

Use an AppExchange Survey Lightning Component

C.

Build a Surveys Visualforce Page

D.

Use the Standard Surveys Lightning Component

Universal Containers needs to add their own logo to the Community login page. What is the most efficient way for the Salesforce Admin to accomplish this?

A.

Upload the logo as an externally available Document and include it in the login page

B.

Add the logo to the Login & Registration setup page in Community Management

C.

Override the default Community login page to a custom login page with the logo

D.

Use URL redirect to redirect users to a custom login page with the logo

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

A.

Add the Global Header permission set to all Community users

B.

Edit the Partner Community profile so that the Knowledge tab is visible

C.

Update the Admin profile so that the Knowledge tab is visible

D.

Create a Knowledge article and make it visible to the appropriate channel

Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign -on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign -on?

Discuss

A.

Create a custom login page with Social Sign -on capabilities, including authentication providers.

B.

Enable Social Sign -on in the Community management preferences menu.

C.

Set up the authentication provider for Social sites and add the Social Sign -on componentto the login page.

D.

Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access.

Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template. What two things should a Salesforce Admin do to accomplish this requirement? Choose2 answers

A.

Add French and Italian languages to the Community using the Community Builder Page Editor

B.

Add French and Italian languages to the Community using Site.com configuration

C.

Add the Language Picker Component to make French and Italian available on the Community Pages

D.

Add French and Italian to Language Settings under Admin Setup

Universal Containersis setting up their moderation settings on their community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?

Select one or more of the following:

A.

3

B.

4

C.

2

D.

5

A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution?

A.

Managed Package

B.

MetadataAPI

C.

Change Set

D.

Unmanaged Package

Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: • Partners can NOT modify the dashboard. • Partners only see data within their account. • Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?

A.

Select the Channel Manager as the running userfor the dashboards

B.

Select the 'Run as logged in user option for the dashboards

C.

Select the Sales Executive as the running user for the dashboards

D.

Select the owner of the partner account as the running user for the dashboards

Select two ways you are able to integrate Google Analytics with atemplate based Community. 2Answers

A.

Community Builder >> Settings > > Analytics Setup

B.

Community Builder >> Settings >> Advanced >> Google Analytics Tracking

C.

Community Builder >> Settings >> Advanced >> Edit Head Markup

D.

Setup Menu >> Google Analytics >> Communities

E.

Community Manager >> Settings >> Advanced >> Google Analytics Tracking

Wendy, the Community Manager at Regional Containers has cometo you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?

A.

Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site

B.

Wendy should access Community Manager and Community Builder via a Desktop browser only

C.

Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community

D.

Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher