Weekend Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: xmas50

Salesforce CRT-271 - Certification Preparation For Community Cloud Consultants (SP25)

Salesforce CRT-271 Premium Access     Download Demo    
Page: 9 / 9
Total 285 questions

You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?

A.

Custom Permission

B.

Custom Sharing Rule

C.

Records owned by community members are automatically shared with all internal users

D.

Custom Sharing Set

E.

Custom Sharing Group

You have heard that one way to maximize yourCommunity Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?

A.

Setup >> Community Settings > Enable Setup and Display of Reputation Levels

B.

Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels

C.

Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels

D.

Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

A.

Update the Admin profile so that the Knowledge tab is visible.

B.

Add the Global Header permission set to all Community users.

C.

Edit the Partner Community profile so that the Knowledge tab is visible.

D.

Create a Knowledge article and make it visible to the appropriate channel.

Where do you go to do this? You wish to edit the Community Head Markup.

A.

Developer Console

B.

Community Builder >> Settings >> Advanced

C.

Community Manager >> Administration >> Settings

D.

Modify the hidden Community Lightning Component which is displayed when editing the community

E.

Upload a HTML static resource named Head Markup

Universal Containers recently built a Community for their customers. They would like to allow access of files maintained in their SharePoint server with customers. Which Salesforce feature should the Salesforce Admin recommend?

A.

Chatter and Files

B.

Files Connect

C.

Files Sync

D.

Content Library