SAP C_C4H510_04 - SAP Certified Application Associate - SAP Service Cloud 2011
Which of the following actions are necessary to successfully use installed bases in service tickets? Note: There are 2 correct answers to this question.
: Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.
Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct answers to this question.
Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.