CIMA E2 - Project and Relationship Management

An employee of a company has been asked to explain the difference between a Grievance and Disciplinary Action. The employee knows the definitions of both and, whilst they have two examples of actions which would result in Disciplinary Action, they can only think of one circumstance which may result in a Grievance, and this is Discrimination.

 

Which of the following could the employee use as an additional example of a Grievance? 

Which type of culture, according to Charles Handy, is identified by an individual's tasks being clearly defined and their power coming from their position in the hierarchy? 

Which TWO of the planning tools listed below show the minimum completion time of a project?

Which of the following represents the three steps from Lewin's three-step model?

K has recently qualified as a chartered management accountant after seven years in the military serving as a front-line infantry officer. He thrives in difficult situations requiring decisive action, and is accustomed to giving orders to subordinates and having them obeyed immediately. 

 

He is known to give his staff big bonuses and hand out harsh punishments in equal measure.  Although not particularly well liked by his team and as yet not very experienced in accountancy, he is regarded as useful by the company directors as someone who will not back away from a difficult task.

 

Based on the French and Raven model, which are the sources of power that K draws upon in the course of his work.

 

Select ALL that apply.

P is an experienced engineer and project manager that has just been appointed to manage a complex multi-million pound engineering project. It is the start-up stage of the project and nothing at all has been done so far except for the design work. No other team members have been appointed.

 

P decides to start by firstly decomposing the full scope of the project into a hierarchy of work packages.

 

Secondly P intends to create a structure showing the reporting relationships and communications channels for the entire project team.

 

Thirdly, P  plans to embark on a systematic process of identifying all the individual elements that comprise the total cost of the project in order to calculate a bottom-up budget.

 

Select the structures that P will adopt in the correct order.

Negotiation is an important skill for managers and their relationships with subordinates, stakeholders and suppliers. The negotiation process can be divided into four disctinct stages.

Place the following stages in the correct order:

F Company is an international fast food company and is committed to the rational model for strategy.

 

A senior team has carried out a comprehensive study of the environment in which it currently operates, its resources, distinctive competences and a corporate appraisal. The mission and objectives have been set in accord with stakeholder directives, which are based on twin objectives to grow profits by 5% year on year and become one of the top 100 global brands.

 

The team has generated a short-list of different strategic initiatives which it believes may deliver the primary objectives required by the stakeholders. Each initiative has been examined separately on its merits in terms of feasibility, suitablity and acceptablity. As many factors as possible have been taken into account such as market analysis, economic growth and competitors.

 

In terms of the rational model, select the actions that the company has now carried out:

U is a retail chain of fashion outlets. It has invested in a new logistics system to control the movement of stock between its warehouses and high street retail outlets.

 

The project to develop and install the new system was significantly over budget and very late. Now, only three months after the new system has been installed, it is apparent that the project has not delivered its objectives. Many retail managers are complaining that they are not receiving the correct stock to sell. A meeting between the project team and project sponsor ended with everyone blaming each other.

 

Which of the following statements show how the use of PRINCE2 might have reduced the problems encountered?

 

Select ALL that apply.

P is a chartered management accountant working for a large project engineering company. P's functional superior is the Chief Management Accountant.

 

However for about two thirds of the time available, P is seconded to work with various project teams on a concurrent basis under a matrix organisation structure. This has turned out to be a demanding job role for P, with a number of disadvantages.

 

Select ALL the disadvantages that apply.