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Salesforce Experience-Cloud-Consultant - Salesforce CertifiedExperience Cloud Consultant (SP25)

Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support itsvarious lines of business.

What two points should UC keep in mind when selecting a template for these sites and portals?

Choose 2 answers

A.

Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper

B.

InsuranceAgent Portal template becomes available once Financial Services Cloud is correctly set up in an org.

C.

Industry-specific templates are available today but not Lightning Bolt solutions.

D.

Industry-specific templates as well as Lightning Bolt solutions areavailable today.

DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share. Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.

What should the Experience Cloud consultant recommend for record sharing?

A.

Apex sharing

B.

Sharing Set

C.

Account Hierarchy

D.

Sharing Rule

hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers

A.

Assign a cloned standard site profile as the default for self-registration.

B.

Use a restrictive default profile to begin with.

C.

Create a separate profile for your self-service site and your partner portal.

D.

Assign the standard site profile as the default for self-registration.

E.

Use the same profile for your self-service site and your partner portal.

The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.

How should the Salesforce Administrator accomplish this?

A.

Mark old topics as Inactive and assign articles to the new active topics.

B.

Merge similar topics in Content Management.

C.

Delete existing topics and assign articles to newly created topics.

D.

Keep existing topics and reassign articles to newly created topics.

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UChas decided to use Customer Service template for the experience and Customer Community Plus license for the customers.

Which limitation could cause a potential issue for UC?

A.

Customer Service template does not allow downloading documents out-of-the-box.

B.

Customer Service template does not allow record pages for custom objects out-of-the-box.

C.

Customer Community Plus license does not allow access to custom objects.

D.

Customer Community Plus license allows only up to 2 million users per org.

Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its

ownSales team. All lead records are shared with partners: however, some of the information captured by the

Sales team on the lead record should not be shared with partners.

Which two steps should UMS take at a minimum in order to meet the requirement?

Choose2 answers

A.

Create Lead Record Types for Lead Distribution.

B.

Enable “Lead Sharing" in Digital Experience settings.

C.

Create a separate channel for partners in PRM Workspaces.

D.

Create Page Layouts for Lead Distribution.

Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.

What should be done to resolve the issue?

A.

Retail managers need to be put in the executive role in theRole Hierarchy.

B.

Retail managers need to be given Super User access.

C.

A Sharing Rule needs to be created.

D.

A Sharing Set needs to be created.

Ursa Majer Solar (UMS) wantsto give its partriers the content, data, and tools they need to sell more solar panels.

Which three Partner Relationship Management features should the system administrator utilize on UMS's site?

Choose 3 answers

A.

Content Flagging

B.

Service Console

C.

Deal Registration

D.

Lead Distribution

E.

Market Development Fund

Dreamscape Flowers needs to create a digital experience that meets the following requirements:

* It allows for collaboration between customer and partner users.

* Self-service for customer users is available.

* Partner users create or resolve casesfor their customers and need to see case data on a dashboard.

* Partner users do not manage Leads, Opportunities, or Campaigns.

Which license type should a Salesforce Admin use for these partner users?

A.

Customer Community

B.

Customer Community Plus

C.

Employee Community

D.

Partner Community

The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.

What should the site administrator do to ensure they areable to set up partner users correctly?

A.

Double-check that the partner profile has been added to the CK site.

B.

Ensure that the Account has been enabled as a partner Account.

C.

Double-check that the provided email addresses are correct.

D.

Ensure thatthe Contacts under the Account are enabled as partner users.