CIPS L3M4 - Team Dynamics and Change

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or of the future.

From the list shown, select the one answer which represents the solo leader, rather than the team leader.

Which of these statements is a correct description of a contract?

Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.

Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?

‘Using resources to a more productive effect, either by producing more output with the same re-source, or using less resource to obtain the same output’. This is a description of:

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

The Grain Building Limited company contracts with many smaller suppliers on projects where agents can create uncertain working conditions, including changes to the scope of work, start times and late changes. The work is often affected by the weather, shortages of parts, or client indecision. To mitigate this, Grain Building Limited contracts with known and reliable suppliers on the basis of the cost-plus pricing model.

Which is the correct meaning of the term "cost-plus"?

Which two of the following actions are most likely to be carried out by the supplier?

Which of the following would be suitable key performance indicators (KPIs) for suppliers' performance?

Ensure you have customer loyalty

Value or percentage of cost reductions obtained

Win an award in the next 12 months

Percentage of on-time in-full deliveries

Which of the following would be suitable general key performance indicators (KPIs) for monitoring supplier performance? Select THREE that apply.

According to CIPS / Profex, which one of the following is not a connected stakeholder? Select one.