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CIPS L3M4 - Team Dynamics and Change

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Total 150 questions

‘Other people are only ever in it for themselves, and never act for honourable or unselfish reasons’.

A.

Skepticism

B.

Empiricism

C.

Cynicism

D.

Schism

In the application of price adjustment formulae, which of the following would be acceptable for a supplier to increase its selling price?

A.

Rising share prices

B.

Rising fuel costs

C.

Rising market expectations

D.

Rising incidence of defects

Peter Kraljic first published his Portfolio Purchasing Model in a paper entitled ‘Purchasing Must Become Supply Management’ in the Harvard Business Review in September of which year?

A.

1943

B.

2013

C.

1983

D.

2003

Which two of the following are ‘soft’ factors, within the framework of the ‘McKinsey 7S’ model?

A.

Strategy

B.

Systems

C.

Style

D.

Shared values

As a result of a global pandemic, a local hospital is facing significant patient capacity pressures and would like the construction of a new 50-bed ward to be prioritised and fully operational at the earliest opportunity. Which of the following pricing arrangements would support this aspiration?

A.

Penetration contract pricing

B.

Time and materials arrangement pricing

C.

Fixed price economic adjustment pricing

D.

Incentivised contract pricing

A performance specification has several features that make it different from a conformance specification. Which of the following are features of a performance specification? Select TWO that apply.

A.

It includes quality levels (including relevant quality standards) required

B.

It includes key functionality, attributes, or capabilities to be achieved

C.

It describes to the supplier exactly what the buyer requires

D.

It will need to relate to a brand name and model name

E.

It requires compliance with a recognised standard (e.g. British Standards)

A Key Performance Indicator (KPI) states "Measure the effort exerted by the project team to control costs throughout the contract duration." Is this KPI appropriate for measuring the management of contract costs?

A.

No, the metric is not sufficiently specific and measurable

B.

Yes, increased efforts to control costs ensure that costs will be managed effectively

C.

No, the project team is not responsible for managing costs

D.

Yes, the KPI is achievable, relevant and time-bound

Giving employees the right to make modest decisions in an independent and self-directing way, on behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a customer complaint.

A.

Entitlement

B.

Empowerment

C.

Endowment

D.

Endorsement

It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?

A.

The development of equalities thinking, respect for others, reduced working hours, working from home, discussion of a universal basic income

B.

The use of electric power to create mass production

C.

The bringing together of various technologies, such as artificial intelligence, efficient en-ergy storage, 3D printing, quantum computing, etc

D.

The use of outsourcing, low-cost labour, offshoring and modern slavery

Which of the following is a key element for the development of a contract?

A.

Scoping specifications

B.

Contract management

C.

Budget approval

D.

Managing suppliers