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HRCI PHR - Professional in Human Resources

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Total 115 questions

A manager choosing not to be involved in conflict resolution between employees demonstrates which of the following leadership styles?

A.

Laissez-faire

B.

Democratic

C.

Transformational

D.

Situational

A supervisor wants to terminate an employee with 10 years of service due to excessive absences. The employee has certification for intermittent leave under the Family and Medical Leave Act (FMLA) for a chronic condition. The certification specifies an anticipated need for leave 1–3 days per month. The employee averages 6 days off per month and is close to exhausting the protected leave bank. A coworker provided to HR printouts of the employee’s social media page with photos of the employee on vacation while reporting time as protected leave.

This employee has a documented serious health condition. The employer should first:

A.

Review remote work options.

B.

Engage in the interactive process.

C.

Inform the employee’s supervisor.

D.

Approve the reasonable accommodation.

The safest HR practice in preventing defamation charges from employment verifications is to provide:

A.

Attendance records.

B.

Dates of employment.

C.

Reasons for termination.

D.

Documented performance.

It is legal to deduct money from an exempt employee’s paycheck for which of the following reasons? (Select TWO options.)

A.

Habitual tardiness

B.

Social Security (US) withholding

C.

Court-ordered child support

D.

Pending litigation costs

E.

Replacing broken equipment

Which of the following are best practices to maintain human resource information system (HRIS) security? (Select TWO options.)

A.

Badge access

B.

Decrypted data

C.

Unrestricted access

D.

Password complexity

E.

Multi-factor authentication

The most effective employment brands:

A.

Focus on retention rather than recruitment

B.

Focus on recruitment rather than retention

C.

Encompass the entire employment life cycle

D.

Vary throughout the year with the hiring cycle

The best measure of an outplacement program’s success is the:

A.

Usage ratio of services.

B.

Number of individuals hired into new jobs.

C.

Retention rate of remaining employees.

D.

Cost to offer the services.

Job sharing, compressed workweeks, and telecommuting are examples of:

A.

Flextime

B.

Work-life balance

C.

Alternative work arrangements

D.

Part-time employment solutions

A supervisor wants to terminate an employee with 10 years of service due to excessive absences. The employee has certification for intermittent leave under the Family and Medical Leave Act (FMLA) for a chronic condition. The certification specifies an anticipated need for leave 1–3 days per month. The employee averages 6 days off per month and is close to exhausting the protected leave bank. A coworker provided to HR printouts of the employee’s social media page with photos of the employee on vacation while reporting time as protected leave.

Based on the difference between the anticipated need and actual leave taken, the employer should:

A.

Request an updated certification.

B.

Contact the employee’s physician for more information.

C.

Require a secondary review of subsequent leave requests.

D.

Require the employee to see a physician determined by the organization.

Which of the following is the best way in which auditory learning can be achieved?

A.

Role playing

B.

Overhead slides

C.

Storytelling

D.

Creating models