HRCI PHR - Professional in Human Resources

Succession planning prepares employees for future leadership roles, improving employee engagement and retention by showing a clear pathway for advancement and growth.

Official Extract:

"Succession planning supports employee retention by demonstrating organizational commitment to career development and leadership opportunities."

(Source: HRCI PHR Content Outline 2024–2025, Talent Planning and Acquisition Section, Succession Planning Strategies)

Workforce analytics examines people data — such as turnover, engagement, productivity — and links it directly to business outcomes like profitability, customer satisfaction, and operational efficiency.

Official Extract:

"Workforce analytics use HR and organizational data to identify patterns and correlations between human capital and business performance outcomes."

(Source: HRCI PHR Content Outline 2024–2025, Business Management Section, Workforce Analytics and HR Metrics)

The encryption of sensitive information on mobile devices is a key method of minimizing data breach risks in case devices are lost or stolen. Encryption ensures that unauthorized users cannot access the data even if they have the device.

Official Extract:

"Encrypting sensitive data protects organizational information from unauthorized access if mobile devices are lost, stolen, or compromised."

(Source: HRCI PHR Content Outline 2024–2025, Business Management Section, Data Security and Confidentiality)

To operate as a strategic business partner, HR must understand how other departments (finance, operations, marketing) function and contribute to business goals. This enables HR to align initiatives with the company’s broader strategy.

Official Extract:

"Strategic HR requires a deep understanding of operational areas and the ability to integrate human capital strategies into the overall business framework."

(Source: HRCI PHR Content Outline 2024–2025, Business Management Section, Business Acumen)