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CompTIA PK0-004 - CompTIA Project +

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Total 796 questions

Which of the following documents will provide the MOST detailed information regarding the work a vendor will

perform during a project?

A.

RFI

B.

SLA

C.

SOW

D.

PO

A project team has completed a major deliverable earlier than planned and wants to deliver it for testing. The team lead sends an email providing notice of task completion to the project manager.

Which of the following describes how the project manager can increase the likelihood that the deliverable moves to testing?

A.

Send an email to quality assurance and copy the project team.

B.

Call a meeting to hand off the deliverable to quality assurance.

C.

Hold a conference call to a review the next deliverable with the project team.

D.

Send an email to the project sponsor and copy the project team.

A vendor was removed from a company due to non-performance but continues to submit invoices for work that was not completed. Which of the following should the project manager do to stop the vendor from sending invoices?

A.

Draft a C&D letter and send it to vendor.

B.

Review the MOU with the vendor.

C.

Ask the legal departments to draft a non-complete agreement for the vendor to sign.

D.

Meet with the finance department to prevent the vendor from sending invoices.

A project manager is overseeing a multinational project, and team leaders from numerous countries indicate the team members have low morale.

Which of the following is the MOST likely reason the project manager would be unaware of the team member’s decreased morale?

A.

The project manager did not pay attention to visual cues.

B.

The project manager did not perform active listening.

C.

The project manager did not prioritize team member concerns.

D.

The project manager did not visit the project’s international office locations.

Upper management asks a project sponsor to provide several ad hoc reports as a brief overview of the project’s current status.

Which of the following types of reports should the project sponsor use to quickly summarize the status report data?

A.

Pie chart

B.

Run chart

C.

Project schedule

D.

Dashboard information

When an action is taken on a risk, which of the following is being done and which document needs to be updated?

A.

Mitigating risk, and the risk register should be updated

B.

Accepting risk, and the risk review document should be updated

C.

Avoiding risk, and the risk review document should be updated

D.

Exploiting risk, and the risk register should be updated.

Which of the following conflict resolution techniques relies on establishing areas of agreement rather than disagreement?

A.

Smoothing

B.

Collaborating

C.

Compromising

D.

Avoiding

Given the information in the table below, which of the following is the total project cost?

A.

$40,000

B.

$70,000

C.

$95,000

D.

$120,000

Based on the table below:

Which of the following is the critical path if Task B has extended to ten days?

A.

21 days

B.

23 days

C.

24 days

D.

26 days

Which of the following should be included in an effective SOW?

A.

Lessons learned

B.

Procurement process

C.

Corrective action plan

D.

Project objectives

A PM is asked to keep the Chief Information Officer (CIO) informed of a project’s health at a high level on a

daily basis. Which of the following is the BEST way for the PM to provide this information?

A.

Status report

B.

Meeting minutes

C.

Dashboard

D.

Email

A project manager has received numerous complaints from staff concerning poor service provided by a vendor.

Which of the following steps should the project manager take FIRST to correct the problem?

A.

Review the SOW with the vendor and terminate the vendor

B.

Notify the key stakeholders of the problem and send a C&D letter to the vendor

C.

Notify the vendor of the complaints and review the SLA with the vendor

D.

Review the acceptable use policy with the vendor before requesting termination of the vendor’s employee.

A manufacturer is developing a product that will start in one week. The product has a delivery deadline of 90 days.

Which of the following characteristics classifies this as a project?

A.

Repetitive

B.

Ongoing

C.

Iterative

D.

Temporary

The PMO is confused by an entry in the risk register and would like the project manager to provide clarification regarding strategy. Based on the following entry:

Which of the following should be modified to BEST eliminate confusion?

A.

Change the status to issue and include it in the issue log

B.

Change the strategy to mitigate

C.

Change the name to identify the problem clearly

D.

Change the owner to sponsor

A project can be defined as:

A.

permanent and ongoing.

B.

temporary and unique.

C.

temporary and standard.

D.

permanent and unique.